About Flywheel
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
Opportunity
Our Client Services Learning and Development team is looking for an Instructional Designer, you will play a key role in developing high-quality educational programs and materials for Flywheel. You will collaborate with subject matter experts and various stakeholders to design, implement, and evaluate instructional content tailored to the needs of our diverse audience. Your work will help ensure that our learning experiences are effective, engaging, and aligned with organizational goals.
What You Will Do
- Create innovative and impactful instructional materials such as eLearning modules, training manuals, job aids, and assessments. Use a variety of instructional strategies to cater to different learning styles.
- Conduct thorough needs assessments to identify specific learning objectives and audience requirements. Align content development with these goals to ensure relevancy and effectiveness.
- Partner closely with subject matter experts (SMEs), graphic designers, developers, and other stakeholders to ensure content is accurate, up-to-date, and meets organizational requirements.
- Develop tools and methods for evaluating the effectiveness of instructional materials, such as surveys, tests, or performance-based assessments. Use evaluation results to recommend improvements and ensure continuous learning impact.
- Manage multiple instructional design projects simultaneously, ensuring all timelines and budgets are met. Coordinate across teams to ensure smooth project delivery.
- Stay current with industry trends, emerging technologies, and best practices in instructional design and adult learning principles. Apply this knowledge to continuously improve educational programs.
Who You Are
- Proven experience designing instructional content using eLearning authoring tools, like Articulate 360 and/or Intellum Evolve.
- Experience working in Retail Media, CPG or an agency environment is a plus
- Experience working with Cornerstone or other Learning Management Systems (LMS).
- Strong knowledge of adult learning theories and instructional design models (e.g., ADDIE, SAM).
- Excellent project management skills, with the ability to manage multiple projects and stakeholders effectively.
- Ability to work collaboratively with cross-functional teams, including SMEs and designers, you are a team player with a genuine desire to contribute to the overall success of the entire team
- Strong attention to detail and ability to translate complex information into clear, concise instructional content.
- Excellent written and verbal communication skills.
- Experience with multimedia tools such as Adobe Creative Suite.
- Familiarity with SCORM, xAPI, and other eLearning standards.
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
- We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
- Learn more about us here: Life at Flywheel
The Interview Process
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.
Inclusive Workforce
At Flywheel, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Flywheel people to feel included and truly empowered to contribute fully to our vision and goals.
Flywheel is an Equal Opportunity Employer and participates in E-Verify. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.
Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.
For more information about what data we collect and how we use it, please refer to our Privacy Policy.
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
