Key Responsibilities:
New Hires/Onboarding:
- Receive notifications of signed contracts, start dates, and orientation schedules for new hires.
- Update and maintain the onboarding tracker in SharePoint with new hire information.
- Order prescription pads and lab wear for onboarding providers before their start date.
- Coordinate computer setup with IT, ensuring the timely shipment of laptops, training binders, and name badges to new providers.
- Assist in completing facility credentialing packets and other onboarding documents.
- Facilitate travel, hotel accommodations, and luncheons for group training sessions.
Facility Launch Responsibilities:
- Collaborate with Directors and Implementation Manager on upcoming facility launches, ensuring smooth transitions.
- Send appropriate signage and standing orders to facilities before launch dates.
- Assist in completing credentialing packets for new locations as needed.
- Arrange catering and lunches for facility launches.
Payroll Tracking:
- Review payroll for daily rate providers to ensure compliance with clocking procedures and visit expectations.
- Send payroll reports for W2/1099 employees with available data to DOO for approval and completion prior to submission to HR.
Monthly Audits and Reports:
- Conduct monthly audits of the Provider Master list, checking licenses and certifications against state databases for renewals.
- Monthly audits of CCM consents and provider compliance
- Update the Facility Master list/Provider Master list for Sound ACO bi-monthly.
- Twice monthly review and update the SNF/LTC census on the Facility Operations Tracker.
- Complete audits and reports as directed by the VP of Operations, Senior Practice Manager, and Directors.
Meeting Attendance and Record Keeping:
- Attend monthly state and RMD meetings.
- Take minutes and distribute them promptly to attendees and upload to SharePoint.
- Maintain and update Key Resources documentation.
General Duties:
- Provide ongoing support to providers regarding equipment, prescription pads, and other needs.
- Direct inquiries to the appropriate departments or directors.
- Support the VP of Operations and Senior VP of Operations as required.
- Perform additional duties as assigned.
Additional Responsibilities:
- Maintain company equipment inventory, including laptops, prescription pads, and badges.
- Assist with development of and maintain SOPs for departments are current and reflect new processes with updated documentation.
- Conduct bi-monthly audits of provider licenses and certifications, sending reminders for expirations as necessary.
- Collaborate with IT to maintain current company email distribution lists.
Qualifications
- High School Diploma required: Associates degree preferred.
- Proficient in Microsoft Office Suite and healthcare software (e.g., EMR systems).
- Strong organizational skills.
- Excellent communication and interpersonal skills.
- Remote, but must be located in Washington.
