*Operations Coordinator*
*Full-time, Permanent, Onsite*
Starting Salary: $49,350 CAD annual salary based on 35 hrs per week
Accessibility
If you prefer to have this document in an alternative format, please email recruitment@pridetoronto.com. Audio format or ASL video available on demand.
Who are we?
Pride Toronto is a not-for-profit organization with a mission to support our communities in the pursuit of our unequivocal rights to be known, be heard, be understood, be accepted, be respected, and to celebrate the beauty of who we are. Uniting and empowering people with diverse sexual orientations, gender identities, and gender expressions, the annual Pride Toronto Festival has become a major Canadian Arts and Cultural Event and the largest Pride celebration in North America. Pride Toronto showcases Toronto on the world stage with diversity, inclusion and vibrant creativity.
Why Join Pride Toronto?
Pride Toronto continues a legacy that is deeply intertwined with the rich, progressive history of Toronto’s queer community. From a small gathering of dedicated activists fighting for their right to love and be seen, to the vibrant celebration it knows today, Pride Toronto has been a long time in the making. You will be part of the ever-growing team to bring Pride to Toronto, in every beautiful form that Pride takes!
In addition, Pride Toronto offers:
- Being part of a high-performing team where Pride is their passion and continuing to benefit the Pride Movement in Toronto
- The ability to maintain a work-life balance with the flexibility to take mid-day appointments and flex-hours
- Participate in hard-skill development workshops as well as lunch and learns
- Access to leadership and growth opportunities as the company grows
What will you be doing as the Operations Coordinator?
The Operations Coordinator (OC) will report to the Operations Manager to ensure the successful delivery of Pride Toronto’s annual festival and special events. The OC will be responsible for coordinating logistics, labour, and vendors and executing all operational assignments as delegated. The OC will also play a large role in helping to plan Pride Toronto’s Parade and StreetFair. They will also be responsible for the daily maintenance of all operational registration platforms to ensure consistency and accuracy.
Responsibilities include:
- Coordinate the Pride Toronto Parade and StreetFair. This includes coordinating all logistical elements involved, including but not limited to collecting registrations, vendor management, assigning placements, answering inquiries, volunteer management, trainings, load in/out schedules, invoicing, data management, and planning and execution of the Parade and StreetFair
- Working with other department Managers and/or Directors to learn departmental needs and goals pertaining to logistics and operations for Festival weekend and special events
- Liaise with the Sponsorship team to identify required deliverables and ensure needs are met
- Coordinate with the Programming & Events Manager to ensure operational components are taken into account and coordinate with vendors (security, labourers, waste management, technicians, bar staff etc…) to ensure successful delivery of the event
- Liaise with assigned vendors to ensure planning and execution of events and the festival are smooth, and communication is clear and consistent to all relevant stakeholders and staff
- Coordinate and lead a team of volunteers & operations liaisons to deliver on operational requirements of the portfolio
- Coordinate various signage requirements throughout the festival and special events
- Develop event and operational plans to be submitted for approval. Plans would involve cost analysis, action plans, designs, and workflow
- Develop and lead the coordination of operational vehicles for the festival footprint
- Develop load in/load out schedules as required
- Serves as a primary point of contact when there are issues related to contracts or any service delivery issues during Pride Month, Festival Weekend or events as assigned
- Complete all necessary administrative work as assigned and assist the Senior Director of Operations as directed
- Ensure all municipal, provincial and federal regulations are upheld
- Assist with festival delivery and ensure any assigned tasks are completed in a timely manner
What are we looking for:
- G license or equivalent is an asset
- 3 years events experience with strong improvisation, strategic planning & problem solving skills
- Customer service experience with strong interpersonal & communication skills
- Detail oriented
- Highly organized with excellent time management, prioritization, and multitasking abilities
- G-Suite proficiency especially in Google Sheets/Excel
- Ability to work efficiently as part of a team and individually, as needed
- Ability to resolve problematic situations quickly
- Keen interest and experience with data management software
- Festival and non profit experience is an asset
Our Application and Hiring Process:
Please click the “Apply” button on this page to submit your application unless you have any access needs restricting you to apply online. Late Submissions will not be accepted. Only those applicants selected for an interview will be notified. Successful applicants may go through a series of interviews with the Hiring Committee for this role. The Hiring Committee may require an additional interview or information to select a final candidate. References for the successful candidates will be checked before a formal offer is made. All interviewees will be notified on whether or not they have been selected.
Applications will be accepted on a rolling basis and interviews will be held immediatley until the position is full.
Pride Toronto is committed to the principles of equity and encourages applicants from racialized people, Indigenous people, disabled people, queer and trans people, and women. If you require any form of accessibility throughout this application, please let us know by emailing recruitment@pridetoronto.com.
For up to date information, please visit www.pridetoronto.com and follow @PrideToronto on Facebook, Twitter, and Instagram.
We look forward to hearing from you! Stay Proud, Stay Safe.
Job Type: Full-time
Pay: $49,350.00 per year
