Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.
Why this role is important?
Key Responsibilities:
- Provide quality service and support in a variety of areas including, but not limited to orders, billing, service and supply logistics, system troubleshooting, faxing & scanning and general administrative tasks
- Ensures Proper documentation is completed with respect to the receiving and return of goods
- Maintain the optimal stock of inventory at pharmacy to pre-specified minimum stock
- Use PDT and MMS systems to perform daily tasks – receiving products, cycle count, process claims etc.
- Completes daily reports of inventory discrepancies
- Process claims for discrepancies and expired goods in timely manner
- Stock supplies to shelves on daily basis and rotate the stock accordingly
- Ensure organization of workstation and inventory shelves
- Action Recalls within 24hrs of notice and find alternatives when products are unavailable
- Resolves product or service problems by clarifying the customer’s inquiries and concerns; must determine the cause of the problem and determine the best solution to solve the problem
- Build, establish and maintain open lines of communication with their team, peers, trainers, Managers, and all other areas of the Company to facilitate in learning and problem solving
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every interaction, ensuring quality service is provided to both internal and external clients
- Provides back-up support to other group members as required including Automation and Filling
- Participate in special projects and assume other duties and responsibilities as assigned
- Recognize liability on the outcomes of service provided
- Commitment to promoting a workplace of inclusiveness and belonging
Qualifications:
- Experience in merchandising for at least 1-2 years
- Strong attention to details, interpersonal and communication skills including ability to work in a cross-functional environment and communicate with all levels of the organization
- Self-motivated and results oriented
- Demonstrated decision making skills
- Possess a strong work ethic and team player mentality
- Experience working in a fast-paced environment where high attention to detail and accuracy is essential
- Ability to work and maneuver quickly and consistently for extended periods of time
- High School Diploma
- Exposure to Hospital or Long-Term Care Pharmacy
- Experience working in a retail pharmacy environment
- Pharmacy Technician Diploma from accredited college, but not required
Employment Type:
Full time
Type of Role:
Regular
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
