We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
Reporting to the Director of Projects & Initiatives, this is a 12 month contract Associate position that will play a critical role in ensuring the success of our data remediation projects as we prepare our application for a future migration. The Associate will support a dedicated project team tasked with completing multiple data remediation initiatives. These initiatives are essential for ensuring that our data is accurate, complete, and ready for seamless migration to the new platform.
The Associate will be responsible for learning client lifecycle management processes, familiarizing themselves with AML/KYC data, and supporting the day-to-day operations of the data specialists within the team. This includes analyzing client data and completing projects on a monthly or quarterly basis, while collaborating with peer associates and other analysts within the team. The job requires setting priorities, and ensuring that all stakeholder’s are kept informed of progress.
Regular reporting and updates to Team Lead and Director will be a key component of this role. The Analyst will highlight any potential risks or issues, and propose solutions to keep the project on track. By maintaining clear communication and engaging in a collaborative environment, the Analyst will ensure that all project deadlines are met.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
- Detail Oriented and Analytical – Required to execute a variety of lightly to moderately complex processes whose primary objective is to ensure that our client data is accurate and fulsome in order to meet all mandatory data requirements. You will analyze data for certain entities and ensure information has been appropriately captured while verifying the information across various platforms. You will need to ensure our due diligence and governance practices have been followed before updating various systems. You will need to have a good understanding of client data by reviewing the information presented, and determine course of action to remediate client information.
- Communication and Reporting - Must be able to work closely with your team and other teams to deliver assigned deliverables flawlessly and as per agreed-upon timeline in order to provide exceptional service. You have strong communication skills to provide prompt responses and updates to relevant teams and stakeholders in order to meet all deliverable timelines. Present complex information clearly and concisely to both internal and external stakeholders. Create detailed reports and provide project updates to the Team Lead and Projects & Initiatives Director. Work with Fenergo and other CLM applications in order to understand how to read AML/KYC data. Collaborate and align with the mandate of both the Capital Markets Client Onboarding and AML Risk Review teams.
- Project and Change Management: Collaborate within multiple projects simultaneously, understanding milestones and ensuring that all tasks are completed on time. Plan activities using both project management software and change management methodologies. Implement various aspects of a successful change including, awareness, desire, knowledge, ability and reinforcement towards the overall project’s success. Deal with escalations independently and address issues using problem-solving and time-management skills.
Who You Are
- You have relevant experience. You have 2-4 years of working experience in the financial, technology, or relevant industry along with a good understanding of KYC/AML Regulatory requirements and processing infrastructures. Experience working with Client Lifecycle Management applications such as Fenergo will be a strong asset.
- You have business knowledge. Understanding of Capital Markets infrastructure, systems/applications, and businesses/products as well as Client Onboarding procedures.
- You have a strong analytical background. An education in finance, business, mathematics or science, that showcases proven foundation to work with data analysis.
- You give meaning to data. Excellent reporting skills using MS Office or other data visualization tools, e.g., Tableau, Alteryx, and Power BI, to produce relevant analysis, reports, and display data to meet the needs of the project and Stakeholders.
- You are detail oriented. Must be vigilant in delivering results, have strong attention to detail, good planning skills and the ability to overcome obstacles. Maintain a sense of urgency and ability to prioritize multiple deliverables
- You act like an owner. Ability to directly address conflicts and escalate issues, where appropriate. Highly organized and strong results orientation that includes adherence to deadlines while maintaining high-quality results/output. Strong sense of accountability and ownership over all assignments and activities
- You are a team player. Ability to connect successfully with your team members and influence different groups and individuals to deliver high-quality and timely deliverables.
- You have strong writing and communication skills. Ability to present to an audience and communicate effectively at all levels of the organization. Ability to write well-structured and well-formatted procedures and job aids in English using clear, plain and simple language.
- Values matter to you. You bring your real self to work and live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
- We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- Subject to program terms and conditions
What You Need To Know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2025-10-31
Job Location
Toronto-161 Bay St., 9th
Employment Type
Temporary (Fixed Term)
Weekly Hours
37.5
Skills
Adaptability, Analytical Thinking, Auditing, Business, Business Effectiveness, Business Operations, Capital Markets, Client Onboarding, Client Service, Communication, Customer Experience (CX), Detail-Oriented, Human Resources (HR), Management Reporting, Teamwork