Job Description
River Rock Casino Resort is currently looking an experienced Banquet Serverto join our team. The successful candidate will report to the Manager, Food and Beverage and will be an integral part of our Food and Beverage team. The main responsibilities for this role will be assisting with room set up and serving of guests.
Duties and responsibilities for our next Banquet Server will include:
- Assisting with room and table set up
- Buffet and/or coffee break set up
- Refreshing buffet and/or coffee stations
- Serving guests menu items in a prompt and courteous manner and checking to ensure satisfaction
- Performing pre and post shift duties, folding napkins, filling condiments etc.
- Clearing tables, removing glasses and re-stocking if required
- Assisting other Servers as necessary
- Liaising and communicating effectively with all appropriate operational departments
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
Successful Candidates Will Demonstrate The Following Qualifications
- Some experience in a Food and Beverage environment
- Banquet experience an asset
- Serving It Right, Smart Serve or IGB certification, or the ability to obtain a Serving it Right Certification
- he ability to stand for long periods of time
- Exceptional interpersonal and communications skills
- Fantastic customer service skills
- Excellent multi-tasking skills
- Being collaborative and never losing sight of being a part of a team
- The ability to successfully obtain a criminal record check
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence