We are seeking a permanent, CSR to work for a great company in Richmond, BC. The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally. Customer service and computerized cash register proficiency is essential for success in this position to enhance the customer experience. If this job interests you... Click the APPLY NOW button today because this position will be filled quickly!
Pay Rate: $18.00 - $18.50 hourly
WHAT YOU'LL BE DOING:
- Smiles, makes eye contact, greets & thanks customers (by name where possible)
- Guides customers to the location of requested items
- Ends the discussion with the customer using a closing statement (e.g., “Is there anything else I can do for you today?” “Did you find everything you were looking for?” “Thank you for shopping with us!”).
- Responds to and handles multiple customer inquiries, requests, and concerns in a timely manner, over the phone and in person
- Deals with challenging situations and conflict resolution in a professional manner
- Operates cash register, computer, fax machine, printer and electronic funds terminals
- Completes other tasks as required
WHAT YOU'LL NEED IN ORDER TO QUALIFY:
- Mandarin speaking is a must have
- Basic math and typing skills
- Ability to work efficiently with computerized and cash register systems
- Organizational ability and attention to detail
- Ability to work under minimum supervision
- Experience in a customer service role is considered an asset
WHY YOU’LL WANT TO APPLY WITH IS2:
- IS2 works for you. We will get your resume to numerous top employers and can unlock other employment opportunities throughout the Delta and surrounding area at one of our top local employers! If this job isn't the exact right fit for you, apply anyway and our recruiters can match you with one that is.
Click APPLY NOW on Indeed or apply directly with IS2:
IS2 Delta | 604-940-8880 | Suite 210, 6165 Highway 17A | Delta, BC
#BCIND
Job Types: Full-time, Permanent
Pay: $18.00-$18.50 per hour
Language:
Work Location: In person