Our clinic's vision is to optimize our patient's health. The front desk staff is a huge part of our team of professionals in making a difference in our patient's lives. They are the face of clinic and set the tone of the healing space upon entry.
We are looking for receptionists who are personable, attentive to details, and able to multi-task well. Must have an ability to engage in conversation, problem solve, and efficiently work with computers.
The Job....
- Be an approachable first point of contact for patients
- Field any incoming calls/emails and inquiries
- Checking in-keeping track of arrival times to know when to call patients who are late, ensuring all required data is on file, reviewing consent forms
- Checking out patients-taking payments for products/services, booking in follow up visits, direct billing for insurances
- Able to juggle the schedule of multiple practitioners
- Entering product orders, counting inventory, stocking inventory
- Sending out labs, faxes, shipment orders
- Laundry folding and cleaning duties
- Administrative projects: data entries, organizing documents
- Support staff during marketing events
The shifts/pay (GENERAL INFO)
- Looking for availability for following shifts*
- Sunday 8:30am-4:30pm, Monday 8:30am-2:30pm and Fridays 8:30am-4:30 pm
- Could have some shifts Monday to Thursday 8:30am-2:30pm OR 2:00pm-8:30pm, Saturday and Sundays 8:30 am - 4:30 pm, or split shifts
- Salary: $17.00-$19.00 per hour depending on experience
*******SPECIFIC TRAINING/SHIFT NEED TO BE AVAILABLE FOR (PLEASE READ BEFORE APPLYING)****:
- Tues Oct 15th 2:30-8:30pm Training
- Wed Oct 16th 12:30-8:30pm Training
- Thurs Oct 17th 12:30-8:30pm Training
- Sat Oct 19th 8:30-4:30pm Training
- Possible Tues, Oct 22nd 2:30-8:30pm Shift by yourself (with a second person on)
Benefits of the job:
- Discounts on all supplements and healthcare products in store
- Discounts with in house healthcare practitioners
- Monthly freebie!
Bonus points if…
- Experienced working in an administrative/customer service role
- The ability to multi-task, write professional emails/correspondences
- Some knowledge of complimentary/alternative healthcare
- Experienced in managing customer conflict and escalation
- Experienced in using JaneApp
- Has first aid certification
We will provide training to help you perform in the clinic as well as to help you grow as a person. We believe that as our team grows and improves, so does the clinic. No experience is necessary but a clean criminal records check is needed.
Please also state your expected hourly wage in your cover letter. Due to the volume of applications received, only those candidates considered for an interview will be contacted further.
Job Types: Part-time, Permanent
Pay: $17.50-$19.00 per hour
Additional pay:
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Application question(s):
- What is your availably for shifts? i.e. mornings, evenings, weekdays, weekends?
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Application deadline: 2024-10-14
Expected start date: 2024-10-15