Entity: WELL Health Clinic Network Inc. - Centreview
Position Title: Medical Office Assistant (MOA)
Hourly Pay: $20/hour - $22/hour
Job Class: Part Time – Tuesday, Thursday, Friday
Work Location: North Vancouver - Lonsdale, BC
About The Company
We are a vibrant dermatology clinic with 4 physicians, located in a modern and lively building on Lonsdale. You will be working to support our dermatologists in delivering excellent patient care. Our team-based environment values motivated self-starters who can provide exceptional customer service to our patients.
Join us in our dynamic and collaborative environment and contribute to the well-being of our valued patients. If you meet the requirements and share our dedication to providing top-notch care, we'd love to hear from you!
What You Will Be Doing
- Administrative duties - answer a high volume of phone calls and emails, greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals and results, and handle private payments.
- Lab duties - prepare laboratory specimens (biopsies) for send out, dispose of contaminated supplies, sterilize medical instruments (autoclave), run UVB machine.
- Patient care duties – Coordinate patient care through the clinic, check in, prep, and escort patients to exam rooms, prepare exam rooms, answer questions, provide post-appointment advice, monitor the waiting room and manage the flow.
- General duties – Keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.
You Have
- High school diploma or the equivalent
- Experience as an MOA or a MOA program certification is preferred
- Work experience in a medical specialists’ office is an asset
- Exceptional customer service skills
- Strong verbal and written English communication skills
- Attention to detail and the ability to plan, organize, and prioritize work
- Ability to work independently as well as with a team
- Ability to analyze, problem-solve, and investigate problems
- Open, positive, and accountable
- Ability to work part time hours 3 days per week (Tuesday, Thursday, Friday) with potential to cover sick/vacation time
- Experience with an EMR system (Accuro) is an asset
The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!
WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.
Want Read more about us: https://stories.well.company/