Location: Toronto, ON - Hybrid (1st month 4 days on site, Then 3 days onsite)
Contract Length : 6 Months.
Our client is the Canadian gold standard in the Financial Services Industry.
We are looking for Administrative Assistant.
We at Raise are hiring an Administrative Assistant for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.
We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
What will you do? (there is lots more on this…in a nutshell…)
- Peer- training on Processing for 2 – 3 weeks.
- Candidate will work independently and in a team environment, however, there will be ongoing mentorship with the Peer Coach until proficiency is gained.
- Provide accurate analysis and processing support for exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes.
- Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role. (35%)
- Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, Banking Business Units, external customers or industry participants. Address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate following established department procedures. (30%)
- Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of new systems and processes as required. (20%)
- Provide accurate analysis and processing support for manual, exception-based complex, and/or highly specialized processes within a specific Operations department. Accurately review, verify and/or record data in technology support department processes. (5%)
- Train and act as a resource for other Operation’s team members. (5%)
- Perform other duties and responsibilities as assigned. (5%)
If you are right for his role, you probably have:
- 2+ years of experience in processing financial transactions.
- Strong customer service skills, preferably within banking.
- Experience with RRSP processing.
- Proficiency in Excel.
- Ability to communicate effectively, both verbally and in writing.
- Ability to handle multiple priorities in a fast paced and deadline driven environment.
- Ability to work well and maintain composure under pressure.
Nice-to-have Skills
- Experience with Broadridge BTS (used for validation).
Did we pique your curiosity? If so, then please apply!
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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