About The Opportunity
JOB SUMMARY:
The Assistant Director will have a strong working knowledge of Canadian financial aid regulations and application for both provinces. The Assistant Director will also be part of the Student Accounts International billing team. This position will be called on to work with any other international campuses that NU operates.
Responsibilities Include
- Review OSAP/Student Aid BC applications for completeness and advise students of missing, incorrect or additional required documentation.
- Data input of applications and student information to the MCU OSAP/Student Aid BC on-line system
- Track receipt of OSAP supporting documentation and submit it to the Student Financial Assistance branch of the Ministry of College and Universities (MCU) for processing.
- Manage the retention and archival process of all paper documents within a student’s financial aid file
- Submit adjustments for students that have withdrawn or made course changes to the MCU
- Process and track applicable student refunds to the National Student Loans Service Centre (NSLSC) throughout the year, in accordance with government policies
- Verify student academic progress requirements are met and report applicable updates to the MCU
- Comply with all performance requirements and program regulations to maintain eligibility for student aid programs while keeping abreast of changing government assistance policies
- Assist with all billing, cash entries and matching, student refunds, and all collection activity including vendor relationships
- Provide customer service to international and domestic Canadian students regarding billing
- Work with the tax vendor to create required tax forms and files and handle all student outreach and inquires.
- Create all necessary billing, account receivable and Canadian ministry reporting in Banner
- Work with the US Financial Aid office to apply any US federal financial aid to the student account
- Work with the colleges to award scholarship funds to the student account.
Minimum Qualifications
- Bachelor's degree required.
- Knowledge of Canadian tax slips (T2202s and T4As)
- Experience with Canadian/Provincial Student Aid programs (ie. OSAP, SABC, etc.)
- Working knowledge of Microsoft Word and Excel.
- Demonstrated ability to work with a vast student population.
- Ability to thrive in a rapidly changing environment
Position Type
Enrollment
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see
www.northeastern.edu/diversity.