Our company looking for an experienced Dispatcher to join our inbound/outbound flatbed dispatch team, ensuring seamless coordination within our freight department.
Responsibilities
- Compile route assignments and dispatch drivers effectively.
- Track, trace, and provide timely updates on shipment statuses.
- Maintain a comprehensive understanding of State/Provincial laws regarding heavy haul load restrictions.
- Proactively address day-to-day issues and contribute to continuous improvement initiatives as a high-performing team player.
- Analyze and optimize logistical procedures for enhanced efficiency.
- Professionally communicate with customers, addressing queries via phone, email, or fax.
- Prepare accurate reports for upper management.
- Provide backup support to team members outside regular hours, as needed.
- Foster positive working relationships with coworkers, drivers, management, and customers.
- Establish and maintain a reliable carrier base for new and existing accounts.
- Conduct price negotiations for 3PL services and coordinate movements with carriers.
- Collaborate closely with internal team members to ensure client satisfaction.
Requirements and Skills:
- 3+ years of experience in the trucking industry as a flatbed dispatcher.
- Bachelor’s degree in Logistics and Transportation preferred.
- Experience with transportation and logistics software: Load Link, DAT Board, Fleet Manager, and Border Connect.
- Excellent communication, organizational, and time management skills.
- Ability to handle high-stress situations with composure.
- Proficiency in Department of Transportation (DOT) rules and regulations.
- Strong command of MS Office suite with a quick learning ability for new platforms/systems.
- Understanding of transportation laws and regulations in Canada and the USA.
- Experience in heavy haul operations is advantageous.
Hours of Work:
Monday to Friday . hours may vary depending on operational/business needs. Occasional weekend availability.
Job Type: Full-time
Flexible language requirement:
Schedule:
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person