Job Title: Retail Sales Associate - Vape Store
Location: Vancouver, British Columbia
Job Type: Part-Time/Full-Time
Work Schedule: 7 Days a Week
About Us: Bollivapes is a leading provider of high-quality vapes, e-cigarettes, and e-liquids, catering to the thriving community of vaping enthusiasts in Vancouver, British Columbia. Our commitment to delivering exceptional products is matched only by our dedication to providing outstanding customer service. As we continue to grow, we are seeking dynamic and personable individuals to join our team as Sales Associates. We currently have 2 store locations in Vancouver, with plans for further expansion.
Position Overview: As a Sales Associate at our vape store, you will play a crucial role in providing a positive and engaging shopping experience for our customers. We are looking for individuals who are personable, friendly, talkative, helpful, punctual, and quick learners to join our team. Vape knowledge would be an added bonus.
Key Responsibilities:
- Customer Interaction:
- Greet customers warmly as they enter the store.
- Engage with customers to understand their needs and preferences.
- Provide in-depth product knowledge and recommendations based on customer preferences.
- Offer assistance and answer inquiries related to disposables, devices, and e-liquids.
- Sales and Product Knowledge:
- Actively promote and sell our range of products to meet sales targets.
- Stay informed about the latest trends and developments in the vaping industry.
- Demonstrate a comprehensive understanding of our product offerings.
- Upselling products
- Point of Sale Operations:
- Operate cash registers and handle transactions accurately.
- Maintain a clean and organized checkout area.
- Handle exchanges and returns efficiently and professionally.
- Store Maintenance:
- Keep shelves and displays well-stocked and visually appealing.
- Monitor and restock inventory as needed.
- Ensure the store is clean, organized, and inviting for customers.
- Customer Service Excellence:
- Resolve customer issues and concerns in a prompt and satisfactory manner.
- Foster positive relationships with customers to encourage repeat business.
- Strive to exceed customer expectations in every interaction.
- Team Collaboration:
- Work collaboratively with fellow team members to achieve common goals.
- Communicate effectively with colleagues and management.
- Contribute to a positive and inclusive team culture.
- Social Media Content Creation:
- Create social media content for Tiktok, Instagram and Facebook
- Utilize our social media to communicate and engage with customers/online community
- Be active on social media regarding events, new inventory, and promotions
Qualifications:
- Previous retail or customer service experience is highly preferred.
- Knowledge or interest in vaping products is highly preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Punctual and reliable with a strong work ethic.
- Quick learner with the ability to adapt to changing situations.
- Experience with Social Media content creation
Perks:
- Competitive hourly wage.
- Employee discount: Enjoy a 30% discount on vapes and related products.
- Opportunities for career growth and advancement.
If you are passionate about vaping, customer service, and thrive in a dynamic retail environment, we invite you to apply for this exciting opportunity. Join our team and become an integral part of the vaping community at Bollivapes.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you would be an excellent fit for this role. We look forward to welcoming you to our team!
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- On-site parking
- Store discount
Flexible language requirement:
Shift:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
Work days:
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed
- Weekends only
Ability to commute/relocate:
- Vancouver, BC V5V 3C2: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (preferred)
- social media / content creation: 1 year (preferred)
- Vape Store: 1 year (preferred)
- Retail sales: 1 year (required)
Work Location: In person
Expected start date: 2024-10-01