Revenue Administrator, Residential, Toronto, ON
With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience! We are committed to delivering vibrant communities that create long-term economic and social value and RV resorts in picturesque locations where vacationers can relax and recharge. As an operating platform of global real estate company, QuadReal Property Group, when you join Parkbridge you will be working with a dedicated team of passionate individuals across both organizations, united by deeply held values and a commitment to service excellence. Together, we lead our industry through progressive practices, an open-source approach to idea-sharing and a commitment, every day, to Being a Responsible Company.
We are looking for individuals with focus, ambition, and drive to help us achieve our mutual goals. We offer competitive pay and benefits, a fun, exciting work environment, as well as opportunities for personal development and professional growth through mentoring and training. If you would like to be part of exceptional, global team with endless opportunities to learn, grow and make a difference in our communities, we encourage you to apply today!
Role Description
The Revenue Administrator, reporting into the Revenue Administration Manager is responsible for the revenue accounting cycle of assigned land-lease properties. This includes all tasks related to ensuring the financial integrity of monthly rent rolls and maintaining resident sub-ledgers. The Revenue Administrator will suggest and assist the Supervisor and Manager of Revenue Administration with process and technical enhancements. All duties will be completed while upholding Parkbridge’s mission, vision, and values, serving as a brand and cultural ambassador.
Responsibilities
- Maintain accurate entry of accounts receivable transactions, lease documents, renewals, tenant information, and adjustments utilizing Yardi software
- Process all resident charges and manage rentable items
- Account for all cash transactions related to resident accounts
- Process and post pre-authorized payments from residents in Yardi
- Review and reconcile monthly rent roll prior to posting and make appropriate adjustments
- Processinformationforresidentsmovingoutandissueappropriaterefundcheques
- Review and aid in rental discrepancies with Property Managers - i.e. large accounts receivable balances, outstanding write-offs, etc.
- Create correspondence to residents, working with the site for resident delivery
- Work closely with the Accounting department to ensure month ends are properly invoiced and accounting related questions are properly answered
- Compile and process collection packages, as required
- Support preparation of relevant files for legal action
- Liaise with Property Managers, Regional Managers, and Accounting to ensure appropriate information is received, recorded and provided as requested, either through regular monthly reports or ad-hoc requests
- Participate in special ad-hoc projects
- Identify and recommend process improvements in the Residential Property Administration workflows
Experience and Qualifications:
- Two years' relevant experience and post-secondary education preferred
- Experience in Residential Real Estate is an asset
- Ability to analyze and interpret Company policies and procedures as well as relevant Acts and Legislation
- An energetic self-starter and willingness to learn
- Intermediate skills in Microsoft Office software and proficiency with Yardi Voyager is an asset
- Team-oriented with the ability to develop and sustain cooperative working relationships
- Attention to detail, high degree of accuracy and strong adherence to established deadlines
- Organized and efficient with strong multi-task skills and the ability to work under pressure with limited supervision
- Excellent interpersonal, communication and organizational skills
- Positive, friendly, professional and customer service oriented
- Ability to think logically and solve problems
- Excellent oral and written communication skills
About Parkbridge
Parkbridge is Canada’s leading developer and manager of close to 60 residential communities and over 30 recreational RV resort communities. Headquartered in Collingwood, Ontario, with properties in 70 municipalities across Canada, the Parkbridge team enriches the lives of its residents and guests by providing welcoming communities with quality amenities. It also offers an attainable path to homeownership through land lease opportunities. Parkbridge is wholly owned by QuadReal Property Group, a global real estate company headquartered in Vancouver, British Columbia, with assets under management of $77.6 billion. Visit Parkbridge.com for more information.
About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $77.6 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
www.quadreal.com