Status: Permanent Full Time, In-person
Location: North York, ON
Key Purpose: Ensure timely and accurate processing of invoicing. Provide customer support as it relates to billing
Key Outcomes: Accuracy of data, Efficient work habits, Team success
Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada’s largest IME company, delivering timey access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.
We support our clients across a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.
We are looking for a Billing Coordinator to join our dynamic team!
Accountabilities:
- Processes current AR billing in ADMS as needed – Various Referral Sources: Insurers/Legal/WSIB/Employer/LTD/Other – and ensures that the SLA (ie. Fee Schedule, including fee rules) for the applicable company is adhered to
- Responds to queries from various clinic office managers (LifeMark) with respect to proper intercompany billing
- Printing and/or Uploading Assessor Invoices and Inter-Company invoices received either by email or fax or drop off and uploading into the ADMS System
- Troubleshoots billing issues and responds to questions regarding billing from referral sources, finance department, fellow employees
- Responsible for various reports throughout the month to ensure that billing issues have been addressed, and any issues dealt with promptly
- Processes current AP assessor invoices in ADMS as needed
Qualifications/Experience:
- Service oriented, reliable and have the ability to prioritize and multi-task
- Excellent organization skills and pay close attention to detail
- Strong computer skills, including an intermediate level of Microsoft applications and the Internet
- Collaborate and embrace team success
- Excellent verbal and written communication skills complemented by a strong command of the English language