Location : Toronto, ON - Hybrid (Can be remote or on site)
Contract Length : 6 Months.
Our client is the Canadian gold standard in the Financial Services Industry.
We are looking for Operations Associate- Student Internship.
We at Raise are hiring an Operations Associate- Student Internship for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand
We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
What will you do? (there is lots more on this…in a nutshell…)
You will be processing the creation of these applications and accounts online, end-to-end. As part of the process, you will foster relationships with Banking advisors to schedule appointments and communicate client preferences.
The role will also be responsible for identifying and triaging issues, recommending process improvements to drive efficiency, championing initiatives that increase conversion and supporting other operations-related initiatives on an as-needed basis.
What will you do?
- Leverage in-house technology and banking tools to create business deposit accounts online.
- Connect with branch staff to facilitate ID verification in-branch to finalize the creation of the BDA.
- Connect with entrepreneurs to help them identify solutions for any scheduling conflicts or any technical issues.
- Identify potential issues and communicate it back to the appropriate team to reduce impact to user experience.
- Support other operations-related initiatives on an as-needed basis.
- Partner closely with cross-functional team members to identify, implement and test product updates that increase conversion rates within the product on an as-needed basis.
If you are right for his role, you probably have:
- Working towards the completion of a bachelor’s degree, college diploma or equivalent (no specific program preference).
- Proficient computer skills and tech-savviness.
- Excellent verbal and written communication skills.
- Strong interest in entrepreneurship and supporting business startups.
- High attention to detail and ability to manage high volumes of work efficiently.
- The ability to successfully work in a self-directed manner with minimal supervision.
- Strong time management skills to manage workload.
- An excitement to propose new things, iterate on execution, and develop tests that showcase the results, good or bad.
- The ability to communicate complex concepts in a simple and effective manner while working with sensitive client information.
Nice-to-have Skills
- Interest in entrepreneurship.
- Sales or data entry experience in a startup environment / fast-paced growing organization.
- Knowledge of business processes and organizational structures.
- Willingness to learn about legal concepts and other issues affecting business owners in Canada.
- Experience using Intercom or similar customer-engagement software.
- Experience with SaaS and subscription based business models.
- Interest in technology and building innovative online solutions.
Did we pique your curiosity? If so, then please apply!
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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