LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence.
Currently, our growing team is looking for a RECEPTIONIST who can work with us in two of our clinics located in Scarborough and Bayview. This is a permanent position requiring approximately 30 hours of in office work Monday to Thursday.
Responsibilities:
· Greeting patients in person, by telephone, or online
· Booking/Scheduling appointments
Replying to email and voicemail messages
· Marking recalls and cold calls to book appointments
· Pretesting patients and other auxiliary tests
· Explain procedures and costs to patients
Collecting payments
· Check-in and check out patients in the clinic
· Facilitate patient referrals to other healthcare professionals
· Ensuring the office is billed properly for orders and proper credits are issued
Requirements:
· High School or College Graduate
· Excellent verbal and communication skills
· Strong interpersonal skills, friendly and caring, outgoing personality
· Customer service experience is essential
· Confidence in cold calling
· Must be proficient with computers and excel spreadsheets
· Able to follow directions and take personal responsibility for actions
· Must demonstrate strong time management and organizational skills
· Ability to work independently and in a team
· Passion for learning and dealing with people
· Able to follow through on tasks with attention to detail
· Able to multitask
LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.
We thank all candidates, however, only those candidates selected for an interview will be contacted.