The Canadian Mental Health Association is looking for a Housing Outreach Worker to join our Housing Services Program. This position will be part of a team of Housing Outreach Workers and Residential Workers providing community-based housing services to individuals who suffer from severe mental illness and are living independently in the community.
Salary: $54,124 – $62,733
Location: Scarborough, ON
Hours: 35 per week
About CMHA Toronto
CMHA Toronto is the city’s leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.
Responsibilities
- Assessment of housing and support needs of people referred to CMHA/Toronto Housing Services
- Assistance and liaison with other services needed to secure housing
- Linkage to support services as needed
- Periodic unit inspection to ensure health and safety conditions are being kept
- Acting as an agent on behalf of the landlord.
- Responding to crisis calls placed by building staff
- Maintaining ongoing partnerships with various property management organizations
- Keeping accurate, up to date information on their case load available on a database
Skills You Bring
- Post Secondary Degree/Diploma in Social Services or an equivalent
- Experience providing community based direct service to adults with mental illness
- Knowledge of the Residential Tenancy Act and supportive housing
- Knowledge of the criminal justice system, concurrent disorders and issues affecting the homeless
- Knowledge of the Ontario Support Disability Program and Ontario Works
- Familiarity with homeless outreach initiatives and the shelter system
- Understanding of recovery principles and their application to people with mental illness
- Good written and verbal communication skills
- Ability to work effectively in a team as well as independently
- Strong organizational skills
- Ability to foster and maintain relationships with the corporate sector and community agencies
- Ability to communicate in a second language is an asset
- Excellent interpersonal and conflict resolution skills
- Experience working with diverse communities
- Required to have a valid Ontario Driver’s License, access to a vehicle and insurance coverage.
If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:
- Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
- Comprehensive Group Health Insurance – Health, Dental, Vision, Paramedicals
- Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury
- Annual Professional Development Funding for career learning and advancement
- Work-life balance and flexibility – to ensure you have time for the things that matter to you
- Work with like-minded, passionate individuals and make an impact on mental health service delivery
- Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference
CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a ‘no blame and accountable’ environment. Our staff report that they value the flexibility in work schedules and the work-life balance CMHA Toronto encourages. They appreciate the training and development opportunities provided to staff and the encouragement for continuous learning. Staff often comment on the sense of family and personal support that exists throughout the organization.
CMHA Toronto is committed to an equitable, diverse, inclusive, anti-racist and anti-oppressive workforce reflecting the diversity of the communities within which we work and is an equal opportunity employer. As such, we encourage equity-seeking candidates to apply, especially those who identify as Black, Indigenous, people and women of colour, people with disabilities, 2SLGBTQ+ or women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health issues, either through self or a loved one, is an asset. If you are contacted by our offices regarding a job opportunity, please advise prior to the interview should you require any accommodation.
To be eligible for this role, candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination or medical/religious exemption.