Michael Smith Health Research BC
Michael Smith Health Research BC, funded by the Government of British Columbia, is BC’s health research agency. We strengthen the province’s health research system by supporting the people, institutions and activities that generate and use research-based knowledge to promote, restore and maintain the health of British Columbians. Our ambition is to inspire and connect curious, creative and passionate minds to drive discovery and innovation in health research. And we’re driven by the belief that health-related decision making should be informed by high quality research produced in an equitable, diverse and inclusive research system.
We are a team of dedicated professionals who care deeply about each other and our work. We believe in embracing diversity as a strength and core value, creating spaces that are inclusive of all peoples, and are grounded in our ongoing commitment to reconciliation and respect for Indigenous self-determination. We value and support a diverse workforce, reflective of different backgrounds, skillsets, perspectives and life experiences.
Our benefits package includes a pension plan, generous dental and health insurance and a wellness allowance; our professional development policy supports learning and growth.
We have a hybrid work model. When you are in the office, our beautiful space offers views of False Creek, an outdoor patio (think summer BBQs!) and a fitness centre, and it’s walking distance to restaurants and other amenities. Our social committee, Team Good Times, organizes events throughout the year.
If you are looking for meaningful work in a supportive environment, and you are inspired by making a difference in BC’s exceptional health research community, read on to learn more.
Position Summary
The Coordinator, REACH BC works as part of the REACH BC team, and collaboratively with other teams across Health Research BC (e.g., communications, partnerships, patient engagement, knowledge translation and clinical trials) to support the team in implementing program initiatives, maintaining business documentation, and reporting. Additionally, the coordinator provides essential administrative and operational support to the program to ensure smooth day-to-day operations.
Key Responsibilities
Program support
- Tracks progress of the REACH BC workplan to ensure we are on track to meet deliverables.
- Prepares reports and updates on the REACH BC workplan and partnered workplans.
- Maintains action logs, send out reminders, and collect team(s) input/status on action items for the program manager.
- Coordinates collection of performance measures and operational metrics for reporting to the portfolio director and the evaluation and impact analysis team.
- Schedules meetings, including hybrid arrangements, room booking, and collaborates with meeting chair by creating and sending meeting agenda and capturing meeting minutes and action items.
- Prepares documents (e.g., contracts, reports, briefing notes, and presentation slide decks) in a professional form, ensuring adherence to current style guides.
- Leads and/or participates in the development or revision of forms, policies, guidelines and informational or training materials and other internal or external resources.
- Assists with updating the REACH BC website and the REACH BC Hive page.
- Manages the REACH BC document file systems (Teams, File Share) and e-files procedures, policies, reports, metrics, minutes, and other documents as needed.
- Supports team administrative needs for the organization’s CRM platform, risk register, event calendars.
- Coordinates with other coordinators and administrative assistants in the organization to schedule company wide events, inter-unit meetings, and other tasks as required.
- Contributes to the development and execution of social media strategies to promote REACH BC initiatives, engage with the community, and increase platform visibility.
- Organizes and attends community engagement events across BC.
Platform support
- Supports the program manager and platform administrator in the tracking and implementation of REACH BC registration sites across the province.
- Collaborates with the platform administrator to continuously improve the platform's functionality based on user feedback and evolving requirements.
- Performs appropriate platform administrator duties when needed as assigned by the program manager. Including training of researchers and site managers on the platform by providing live demonstrations in-person and virtually.
- Supports the development of effective educational resources, including written materials and tutorial videos.
- Assists the team to evaluate and enhance the training program for researchers and site managers, incorporating feedback and industry best practices.
- Supports the platform administrator to generate comprehensive reports on registration site activities, participant enrollment, and overall platform performance.
Requirements
- Bachelor’s degree in business administration/sciences/communications or equivalent experience and education
- 3+ years of experience in project coordination, administrative support, or related areas
- Positive, diplomatic interpersonal style with a strong customer service orientation
- Superior written and oral communication skills, along with effective listening skills
- Strong interpersonal skills for effective communication with diverse stakeholders
- Ability to manage multiple projects and deliver high-quality results on time
- Excellent writing skills and proficiency in creating clear training materials
- Community engagement, marketing or business development experience are assets
- Knowledge of the British Columbian health research system is an asset
- Experience with web-based databases/platforms and software development projects an asset
How to Apply
If this sounds like you and you would like to play a role in maximizing the impact of health research in BC, please submit your resume and cover letter online at healthresearchbc.ca/about/careers/. We thank everyone for their interest, however, only those candidates selected for an interview will be contacted.