Working Title: Bookings Specialist, TD - Front Conferencing, Toronto, ON
Employment Status: Full-Time
Starting Hourly Rate: $22.00
Address: 160 Fronto Street W, Toronto, ON, M5J 2L6
New Hire Schedule: 8am-6pm
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
Job Summary
The
Bookings Specialist will serve as the point of contact and will provide support the unit with administrative duties.
Now, If You Were To Come On Board As One Of Our Bookings Specialist, We’d Ask You To Do The Following For Us
- Keep front desk clean and organized
- Help clients that might have inquiries in person or over the phone
- Enter billing information daily. Highlight any parts that still require information or updates that are not currently available. (i.e., Consumption for receptions)
- Double check new bookings list to see if there are any updates that need to be added to Billing
- Add cancellations to the Cancellation File, and new bookings list after informing the client of any applicable fees
- Check the cancellation file regularly to see if rooms have been rebooked – reduce/ waive fees whenever applicable and update the client
- Consult event coordinator when accepting new/modified event bookings
- Assist Event coordinator when needed with event configuration and arrangements
- Reach out to caterers for invoices after the event
- Keep In-House catering file update
- Follow up with caterers for menu changes when seasons change (Fall & Winter - Spring & Summer)
Role
Think you have what it takes to be a
Bookings Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
- Relevant post-secondary education and 1-year of experience in office administration required.
- Strong skills in time management, organization, and project management.
- Exceptional customer service skills with the willingness to be flexible.
- Excellent communication and presentation skills.
- Ability to lift up to 50 lbs.
- Proficiency with Microsoft Word and Excel.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.