We are currently looking to hire a Customer Account Representative at our North York based office. We are experts in everything related to branding and marketing. Our experienced team helps clients find and capitalize on opportunities to grow. Over the past decade, we have built an impressive clientele, including Fortune 500 retailers and clients across Canada. We love helping brands increase their target audience by efficiently entering into new markets. We are experts in planning customized direct marketing strategies for our clients and adding value to their brands.
Our clients want us to deliver a face-to-face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers. It is our team's top priority to provide the highest quality of customer service care, and to maintain and build quality relationships with our customers. This job is full-time and involves in person sales with customers.
Job Details
- Training by management and sales team daily to become an expert in existing client promotions, products, and ways to assist in enhancing new customer acquisitions
- Providing a high level of service unique to every individual in an approachable and friendly manner
- Utilizing product knowledge and providing expert advice to resolve arising questions in regards to our clients brand and mission
- Customizing our consumer’s packages with competitive pricing based on our marketing database and industry trends
- Collaborating in person, either one-on-one or in a team setting, contributing innovative marketing and sales tactics to fellow marketing and sales representatives
- Presenting our clients brand to our targeted audience in an efficient way that brings our brand story to life and enhances customer acquisition margins
Responsibilities :
- Take ownership of sales efforts by engaging directly with clients to present tailored solutions that drive results
- Build and maintain strong client relationships to foster loyalty and long-term success
- Meet and exceed sales targets by following proven processes and bringing your unique perspective to the table
- Contribute to the development of team-wide strategies and provide insights that elevate campaign effectiveness
- Utilizepersuasive communication and negotiation skills to close deals and achieve sales targets
Benefits:
- Competitive Compensation, including uncapped commission
- Career Advancement and leadership opportunities
- Dynamic Campaigns: Work on diverse sales initiatives that span both local and global markets, expanding your professional footprint
- Supportive Environment: Ongoing mentorship and training to help you achieve your goals and unlock your full potential
Our ideal candidate
- 0-2 years of experience in either customer service, marketing, advertising, sales, retail or telemarketing
- Must be able to start working immediately if needed
- Must be able to work in a fast paced environment
- Excellent interpersonal skills
- Experience developing positive relationships and/or solving customer problems
- Partners effectively with others to ensure coordinated, efficient account management
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