Job Overview
Looking for a dedicated and enthusiastic Administrative Coordinator to join our team.
At Truefitt & Hill, we pride ourselves on having a dynamic, talented team of professionals and a loyal, established clientele.
The Administrative Coordinator is a pivotal role, overseeing the administrative operations of the salon. You’ll manage client profiles, schedule appointments, and ensure the salon is always a welcoming, polished space. If you are personable, professional, and proactive, we’d love to hear from you!
Responsibilities
- Maintain financial accuracy by managing transactions, ensuring proper cash flow management, and distributing cash tips responsibly.
- Utilize Microsoft Office tools, including Outlook, Excel, and Word, to execute administrative tasks effectively.
- Prepare and submit detailed daily reports to management, ensuring precision and adherence to deadlines.
- Oversee and monitor product inventory to ensure accurate pricing, appropriate visibility, and timely restocking.
- Provide exceptional customer service by warmly greeting and assisting clients upon arrival and departure.
- Manage and maintain accurate client profiles, ensuring all details are current and properly recorded.
- Efficiently schedule and manage appointments while coordinating barbers schedules to optimize operations.
- Handle phone and email communications in a professional and courteous manner, addressing inquiries promptly.
- Ensure the reception and salon areas remain clean, organized, and reflective of Truefitt & Hill’s high standards.
- Support team members by fostering effective communication and collaboration to deliver an exceptional client experience.
Qualifications
- Proficiency in Microsoft Office tools (Outlook, Excel, Word) to manage administrative tasks effectively.
- Exceptional organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Strong written communication skills for crafting clear, professional emails.
- Excellent interpersonal and phone etiquette to foster positive client relationships.
- Expertise in managing financial transactions, including cash flow operations and tip distribution.
- Attention to detail and organizational skills to manage inventory efficiently.
- Flexibility and a keen eye for detail, coupled with excellent time management capabilities.
- Problem-solving skills and the ability to address and resolve challenging situations diplomatically.
- Relevant experience in similar roles (1-2 years preferred).
- Familiarity with Salon Software (an asset).
Required Education
- Ontario Secondary School Diploma or equivalent.
- Post Secondary Certificate/ Diploma (preferred)
Why Join Truefitt & Hill?
This full-time position offers an exciting opportunity to grow your skills alongside a passionate team.
If you’re ready to be part of a prestigious, dynamic company, please send your resume and cover letter addressed to Amanda and Lorena.
Truefitt & Hill is an equal-opportunity employer. Please note, only applicants with relevant experience and strong time management skills will be contacted for an interview.
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 40 per week
Flexible language requirement:
Schedule:
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
Work Location: In person
Expected start date: 2025-02-03
