Overview
We are seeking a dedicated and organized Medical Office Assistant to join our team in a fast-paced healthcare environment. The ideal candidate will have at least 1 year experience working as MOA for a Physiotherapy Clinic. The ideal candidate will be responsible for providing excellent administrative support, ensuring smooth operations at the front desk, and maintaining effective communication with patients and staff. This role is crucial in creating a welcoming atmosphere for patients while managing various office tasks efficiently. Work hours are 4pm to 7pm weekdays and 10 am to 12 pm Saturdays.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Maintain electronic medical records (EMR) accurately, ensuring all patient information is up-to-date and confidential.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Support physiotherapy office operations by coordinating with the staff members.
- Utilize software systems such as Power Diary or Jane App for patient management and billing processes.
- Ensure the front desk area is organized and stocked with necessary supplies.
- Collaborate with healthcare providers to facilitate patient care and follow-up appointments.
Qualifications
- AT LEAST 1 YEAR EXPERIENCE AT A PHYSIOTHERAPY CLINC AS MOA IS MANDATORY.
- Familiarity with phone systems and electronic medical records management.
- Strong organizational skills with attention to detail in administrative tasks.
- Excellent communication skills, both verbal and written, to interact effectively with patients and team members.
- Proficiency in using office equipment and software applications relevant to medical practice management.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- A commitment to providing high-quality patient care and service.
Join our team as a Medical Office Assistant where you can make a difference in the lives of our patients while developing your skills in a supportive environment.
Job Type: Part-time
Pay: $30.00 per hour
Expected hours: 14 per week
Additional pay:
Benefits:
Flexible language requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Physiotherapy Clinic -Medical office assistant: 1 year (required)
- Electronic medical records: 1 year (required)
- Filing: 1 year (required)
- Organizational skills: 1 year (required)
Work Location: In person
Application deadline: 2025-02-01
Expected start date: 2025-02-10
