About Us: At Model Skin MD, we are dedicated to providing top-quality medical aesthetic services and ensuring every patient receives exceptional care in a welcoming and professional environment.
Job Description: We are looking for a friendly and organized Receptionist/Office Assistant to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and administrative support.
Responsibilities:
- Greet patients and visitors with a warm and welcoming attitude
- Help patients fill out intake forms and consent forms
- Prepare patients for treatments
- Take high quality before and after photos of patients
- Stock the treatment rooms with necessary supplies
- Oversee the autoclave sterilisation of tools, ensuring all instruments are properly cleaned and sterilized
- Ensure the lobby and treatment rooms are clean and sanitised between patients
- Dispose of garbage in the treatment rooms as required
- Schedule appointments using the clinic’s EMR systems
- Answer phone calls/texts and respond to emails promptly and professionally
- Maintain patient records and ensure confidentiality
- Process payments accurately and prepare invoices for patients
- Assist with administrative tasks as needed
- Be knowledgeable about all non-surgical treatments and skincare products offered
- Help patients with retail skincare sales
- Other administrative and assistant duties as required
Qualifications:
- High school diploma or equivalent; additional certification in medical office administration is an asset
- Previous two years’ experience as a medical receptionist or office assistant
- Excellent communication and interpersonal skills
- Proficient computer skills and ability to learn our EMR systems
- Ability to multitask and manage time efficiently
- Friendly and professional attitude
- Fluency in Mandarin and Cantonese languages is preferred
What We Offer:
- Competitive salary
- Opportunities for professional development and growth
- A positive and supportive work environment
Job Type: Part-time
Pay: $20.00-$24.00 per hour
Expected hours: 21 – 35 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
Education:
- Secondary School (preferred)
Work Location: In person
Application deadline: 2025-02-07
Expected start date: 2025-02-15
