JR101564
Business Project Analyst
Location: Toronto-661 University
Department: Application Projects and Document Management
The Role:
To coordinate and deliver projects as required, meeting business requirements identified during business analysis phase.
To conduct business analysis to determine and confirm customer business requirements, recommends possible solutions either to change or modify existing systems or develop new applications based on feasibility studies, cost estimates and risk analysis.
To provide the interface between the PHO program portfolios and Technology Services and work with Technology Services colleagues to help translate business requirements to potential technical solutions, with due attention to the existing technical environment, feasibility and sustainability.
Key Responsibilities-
- Delivers projects throughout the entire lifecycle from initiation to close-out. Includes developing and maintaining project documentation such as charter, sign-offs, project plans / schedules, project gateway artifacts, risks and issues log, meeting agendas and minutes, resource and cost estimates as appropriate.
- Provides business analysis services and technical guidance for PHO clients to determine and confirm customer business requirements, recommends possible solutions either to change or modify existing systems or develop new applications based on feasibility studies, cost estimates and risk analysis.
- Works with subject matter experts (SMEs) to develop detailed solution designs to translate concepts between customers and Technology Services staff and develops agreement on solution.
- Apprises managers of estimated development timelines, deliverables and possible risks, and outlines mitigation options.
- Performs options analyses and proposes alternative solutions based on business architecture, rules, business process flows and requirements involving business process reengineering, process improvement or organisational fine-tuning that will utilize or integrate with current systems.
- Develops business and technical process flows which detail the sequence of events or processes that must be coordinated and followed to effect implementation of new solutions or hardware and software changes.
- Coordinates activities and staff throughout development, testing and implementation.
- Communicates with, advises and seeks advice from the Manager, Project and Applications Services regarding: project planning, project management including gating, issues, opportunities or risks; improvement to internal Technology Services processes; project changes; business cases, solution recommendations; and performance reports. Prepares and presents business cases for senior management, acquires approvals or redirection and initiates project planning for approved initiatives.
- Prepares and presents status reports, briefing notes and presentations to management.
- Reviews privacy legislation and PHO security requirements and liaises with development staff and ensures new application design, development and implementations reflect privacy and security provisions.
- Keeps up-to-date on the latest trends in project management, business analysis, and information technology, makes proposals to incorporate these service delivery improvements into Technology Services' processes and work plans.
- Other duties as assigned.
Knowledge and Skills-
- Knowledge of structured business and systems analysis techniques and associated software and tools to interface between business customers and Technology Services and design and implement solutions or web-based applications that leverage existing systems or are new applications and meet the customers' needs.
- Knowledge to develop feasibility studies and risk analyses and create technical specifications to ensure that customer and Technology Services colleagues understand and agree with concepts before committing to solution design.
- Knowledge of project management methodologies to propose, initiate, plan, resource, develop, monitor, report and deliver outcomes that meet planned commitments and agreed business customer requirements.
- Experienced with leading different types of technology projects such as database, infrastructure, reporting, application development, web technologies.
- Knowledge of business process reengineering or process improvement methods and organizational design in order to assess and propose alternative solutions that will utilize existing systems.
- Knowledge of process flow diagrams to develop formal and repeatable processes and assure implementation of changes or new applications.
- Knowledge of security standards and legislation such as FIPPA and PHIPA.
- Planning, organizational, scheduling and prioritization skills to handle multiple concurrent activities, respond to changing business and technical demands, meet fluctuating often tight deadlines, assess urgencies, resolve technical problems and liaise and coordinate activities with diverse technical and business colleagues.
- Project management and analytical skills to manage tasks, logistics and provide ongoing follow up and communication to all stakeholders.
- Written and oral communication skills to interact with internal and external stakeholders, understand and reflect business requirements and develop applications that align with PHO requirements and are supported by technical and user documentation.
- Written and oral communication and presentation skills to communicate technical concepts to non-technical audiences and fine tune message after evaluating level of understanding.
- Research and analysis skills to synthesize and document designs, plans, recommendations and solutions into work and project plans.
Education and Experience-
- Undergraduate in computer science or industry certifications in project management and/or business analysis in the technology field.
- 6 years combined experience in project management and business analysis.
Attributes and Competencies-
- Work is conducted within the framework of PHO policies, protocols and standards, provincial privacy legislation, security requirements and business analysis and application development practices.
- Proactively identifies problems that are likely to occur during the requirements gathering, design, development and implementation of systems stages of delivering solutions to customers and decides on plans to resolve should any occur.
- Reviews changes to technology, security requirements, analysis tools and software, development and operational standards, administrative policies and other best practices.
- Recommends best systems design from several available options and reaches agreement with business and Technology Services colleagues.
Duration: Contract (Fixed Term), 18 month(s)
Hours of Work: Full time, 36.25 hours per week
Compensation Group:Ontario Public Service Employees Union
Salary :$44.36 - $55.58
Posting Date: 01-17-2025
Closing Date: 02-1-2025
Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.
Note: Internal candidates will be considered first.
While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process.
Job Types: Full-time, Fixed term contract
Contract length: 18 months
Pay: $44.36-$55.58 per hour
Expected hours: 36.25 per week
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
Work Location: Hybrid remote in Toronto, ON M5G 1M1
