Company Description
About Us:
At Catch Vibe Voice, we’re not your typical call center. We’re a dynamic team of passionate individuals dedicated to infusing every interaction with energy, enthusiasm, and empathy. From handling customer inquiries to driving sales, we bring a fresh, vibey approach to every conversation.
Job Description
Position: Receptionist
Location: Hamilton, ON
Job Type: Full-Time
Salary: $47500-$53500 per year
About The Role
We are seeking a professional, friendly, and organized Receptionist to be the face of our company. As the first point of contact for clients, visitors, and employees, the Receptionist plays a crucial role in creating a welcoming and efficient office environment.
Key Responsibilities
- Greeting Visitors: Welcome and assist clients, guests, and employees with a positive and professional demeanor.
- Managing Communication: Answer, screen, and direct phone calls and emails to the appropriate parties.
- Administrative Tasks: Maintain office supplies inventory, sort and distribute mail, and assist with clerical tasks as needed.
- Maintaining Records: Keep accurate records of visitor logs and other front-desk activities.
- Customer Service: Address inquiries and resolve issues promptly, ensuring high customer satisfaction.
- Office Management Support: Collaborate with other departments to ensure the smooth functioning of office operations.
Qualifications
- High school diploma or equivalent (required). Additional certifications in office management or customer service are a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational and multitasking abilities.
- Customer service-oriented mindset.
Additional Information
Benefits:
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Generous paid time off and holidays.
- Professional development opportunities.
- Flexible work environment.