Our client, one of the big 5 banks in Canada, is looking to hire Customer Service Agent to support their Wealth Management division, which has an office located in the downtown Toronto area.
Please note - this is NOT a remote role. This starts off as fully in office for training, then transitions to hybrid. Must Have Experience/Certifications
- Previous Customer Service Experience (Phone Based - Call Center/Etc.)
- Knowledge of Wealth Management /Investment Products (Investment Options, RRSPs, Securities, etc.) *Can be from personal investing.
- CSC or IFIC Certifications (In Process or Completed)
Typical Day in the Role, include but are not limited to the following:
- Resolving client telephone and email inquiries timely and effectively
- Using discretion and problem solving skills to satisfy the requirements of the customer’s request
- Contributing to ideal center functionality by adhering to goals, policies, and procedures
- Utilizing key mind for sales to recognize and initiate opportunities for cross-selling and referrals
- Facilitating a culture of communication, participation, and collaboration by being an actively positive member of your team
Disclaimer
The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting
#prioritycanada
Pay And Benefits
The pay range for this position is $22.00 - $24.00
Workplace Type
This is a hybrid position in Toronto,ON.
À Propos De TEKsystems
Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
