Working Title: Server, TD Front Catering, Toronto, ON
Employment Status: Full-Time
Starting Hourly Rate: $22.00/hour
Address: 160 Front Street, Toronto, ON, M5J 2L6
New Hire Schedule: TBD
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
How you will make an impact:
You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.
As a Server, you will be:
- Carefully prepares beverages according to customer specifications, including coffee, tea, and alcoholic beverages. • Sets up buffets and food displays according to BEO requirements. • Serves guests during all meal periods. • Completes assigned side duties in a timely and efficient manner; side duties may include but are not limited to: polishing silverware, polishing glassware, organizing linen rooms, assisting with room sets as required, counting inventory of smallwares. • Delivers food to buffets or meeting rooms as required by BEOs.
- Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
- Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
- Work with staff of other departments to perform job duties during special events and functions
- Follows standard portioning of alcoholic beverages and uses SmartServe policies to prevent the over-serving of guests.
- Follows all Optimum Service Training techniques to ensure exceptional customer service during all events.
- Acts with purpose and intention – uses effective time management skills.
- Interacts with customers and resolves customer complaints politely and promptly.
- Maintains pantry par levels and follows proper procedures for restocking and reporting consumption.
- Checks all items for expiration weekly and removes items past their best before date; follows FIFO and FEFO procedures.
- Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
- Replenishes non-alcoholic beverages and general supplies while maintaining cleanliness of service area.
- Must interact with co-workers to ensure compliance with company service standards, and company inventory and cash control procedures.
- Follows all uniform and jewelry policies. • Must always follow all health and safety and quality assurance company policies.
- Must complete 24/7 training within one week of start date, and annually thereafter.
About you:
- You have previous experience in the food services industry
- You must have a valid Food Handler Certificate or provincial equivalent
- Exceptional communications skills and ability to get along well with others
- Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift
- Attention to Detail and Organizational Skills
- Effective and timely communication with both guests and internal stakeholders to ensure event success, including providing exceptional customer service
- Always maintains a professional appearance and demeanor
- Ability to work at a fast pace • Ability to remain calm under pressure and deal with unexpected situations
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
