Job Description
Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Vehicle Service Agent at SIXT, you’ll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, performing thorough cleaning and maintenance, and identifying any damage. Look forward to numerous development opportunities with an hourly rate of $22
YOUR ROLE AT SIXT
- Clean and vacuum interior vehicle as per SIXT standards
- Wash & clean vehicle's exterior - this includes cars of different sizes including Minivans and SUVs.
- Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.
- Check fluid levels and add as needed; check tire condition, pressure, and tread depth; inspect vehicle exterior for damage.
- Fuel and stage vehicles.
- Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing, as necessary.
- Maintains a clean and orderly work area and report any unsafe or hazardous conditions.
- Assists customers when needed. May transport customers to and from the branches
- Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations.
- Site appearance responsibilities to include desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location.
- Maintain a regular and reliable level of attendance and punctuality.
YOUR SKILLS MATTER
- Education & Experience You have a high school diploma or GED and at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred
- Communication Skills You have strong verbal communication abilities, allowing you to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all
- Attention to Detail You can discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet
- Licence & Authorization Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future
- Work Hours & Conditions You can work 40 hours per week, including day or evening shifts, and are comfortable working outdoors in all types of weather conditions. You are also physically able to move in and out of vehicles throughout your shift
- Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
- Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance
- Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
- Bonus Plan Take advantage of a bonus plan based on performance
- Employee Assistance Program Access support whenever needed through our Employee Assistance Program
- Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
- Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Additional Information
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
