Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, welcome home.
What We're Looking For: Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.
Who You Are:
Dedicated to the details and the deadlines, always looking to dot every ‘i' and cross every ‘t' in a timely manner
Excellent communicator with an ability to adapt to the communication styles of others
A highly motivated self-starter seeking an opportunity to learn and grow
A service professional with a passion for hospitality
What You'll Be Doing:
Provide administrative support to department managers as assigned
Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
Answer phones and respond to client facing email correspondence
Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
Prepares site visit and planning visit packets
Respond to external and internal requests, emails, or other needs in manager's absence
Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
Coordinate internal meetings
Provide onsite event support as needed and determined by Director of Sales & Marketing
Compile property specific reports or data sets and disseminate as needed
Other duties as assigned
Your Experience Includes:
1 Year of Hospitality Experience
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
Knowledge of Hotel Operational Systems, such as Delphi, preferred
Able to work a flexible schedule, including weekends and holidays
What We Offer:
Competitive health & wellness benefits
Paid Sick Days, Vacation, and Holidays
Training & Development opportunities, career growth
Tuition Reimbursement
Employee Hotel Rates
Other discounts and more
Reports to: Director of Sales & Marketing
