About us
Tap Phong Trading Company is a small business in Toronto, Ontario. We are a dynamic and growing retail company dedicated to providing exceptional customer experiences. We take pride in offering a wide range of quality products and services to our diverse customer base. To support our expanding operations, we are seeking a motivated and customer-focused Cashier who is fluent in Cantonese, Mandarin, or Japanese to join our team.
Our work environment includes:
- Casual work attire
- On-the-job training
As a Cashier, you will be an integral part of our front-line team, responsible for ensuring smooth and efficient cash transactions while delivering outstanding service to our customers. Your fluency in Cantonese, Mandarin, or Japanese will be essential in communicating effectively with our diverse customer base, creating a welcoming environment for all.
**Responsibilities:**
- Greet customers warmly and provide them with an excellent shopping experience.
- Scan and process items accurately and efficiently at the checkout counter.
- Handle cash, credit, and debit card transactions with precision and maintain proper cash handling procedures.
- Resolve customer inquiries, complaints, and refunds professionally and in a timely manner.
- Assist customers in locating products and provide product information as needed.
- Maintain a clean and organized checkout area, ensuring it is well-stocked with bags and other essential supplies.
- Collaborate with team members to ensure a smooth flow of customers and minimize wait times.
- Promote and participate in store promotions, loyalty programs, and sales initiatives.
- Stay updated on product knowledge, store policies, and promotions to provide accurate information to customers.
Job Type: Part-time
Pay: $18.50 per hour
Expected hours: 27 – 36 per week
Flexible language requirement:
Shift:
- 10 hour shift
- 8 hour shift
Work days:
Application question(s):
- How would you assess your reading, writing, and spelling proficiency in English? Please provide specific examples from your previous work experience where these skills were critical to your success.
- Must be available to work every Sunday, Monday and Tuesday. This is NON-NEGOTIABLE.
Experience:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Korean (preferred)
- English (required)
- Mandarin (preferred)
- Japanese (preferred)
Work Location: In person
Expected start date: 2025-01-02
