Mental Health Worker

TNO - The Neighbourhood Organization (TNO) is a well-established community-based social and health service agency providing a wide range of programs and services supporting low-income and newcomer communities across Ontario and sometimes across different provinces through online services and referrals. We are seeking a Mental Health Worker to join our team in a full-time contract role from February 3, 2025, to February 2, 2026.

We are seeking a compassionate and skilled Mental Health Worker to support newcomers as they navigate settlement challenges. The ideal candidate will hold a bachelor’s or master’s degree in social work, be registered with the Ontario College of Social Workers, and have a minimum of two years of professional social work experience. This role requires a deep understanding of immigrant and refugee issues, familiarity with resources that facilitate newcomer integration, and experience working with low-income, multi-racial, and multi-lingual communities in diverse urban neighborhoods. Strong facilitation skills for conducting workshops and information sessions, as well as technical proficiency in Microsoft Office, virtual platforms, database management, presentation creation, and office equipment, are essential. Additionally, the candidate must demonstrate excellent interpersonal skills, collaborative abilities, and a commitment to supporting individuals in need, along with expertise in assessment, interviewing, counseling, the Ontario Mental Health Act, and substance abuse issues. If you are resourceful, empathetic, and eager to make a meaningful impact, we encourage you to apply.

DUTIES & RESPONSIBILITIES

Provide short-term, empowerment-oriented counseling to newcomers, utilizing anti-oppressive framework principles.
Conduct mental health assessments and deliver evidence-based crisis intervention to individuals experiencing emotional distress.
Identify and address barriers affecting newcomers' access to mental health services, assisting them in developing and implementing effective crisis management strategies.
Collaborate with families and cross-sector service providers to create individualized, trauma-informed, and strengths-based service plans for recovery, integration, crisis intervention, and referrals.
Coordinate case management efforts by connecting clients to necessary additional supports and services.
Refer clients to long-term community support systems and specialized mental health services when appropriate.
Organize and facilitate group activities, support groups, and orientation sessions focused on mental health-related topics.
Conduct community outreach to increase awareness of available services and promote understanding of mental health in newcomer communities.
Work collaboratively with internal teams and partner organizations to ensure effective delivery of mental health support in the community.
Accurately complete administrative tasks, including data system updates, service statistics, and detailed reporting on program activities.
Foster and maintain professional relationships and clear communication with internal and external stakeholders.
Actively engage in community development initiatives, including advocacy, outreach, and community empowerment efforts.
Participate in and support local community events to strengthen connections and promote services.

Vaccination Requirement – You must be fully vaccinated against COVID-19, subject to any valid medical or religious exemption from vaccination as provided by the Ontario Human Rights Code.

Screening – As a condition of employment, the successful applicant must complete a Vulnerable Sector Screening.

Job Type: Full-time contract position from February 3, 2025, to February 2, 2026

Travel Requirements: Access to a vehicle is an asset as travel is required between locations.

Work Location(s): TNO Locations and other Itinerant sites (Schools)

Schedule: 35 hours/week 8:30 a.m. to 4:30 p.m. – some evenings and weekends may be required

Benefits:

Employee Assistance Program (EAP)
Social activities organized by the organization
Public transportation nearby

Application Process: Please submit your resume by email with “Application for Mental Health Worker” in the subject line to recruitment@tno-toronto.org. We thank all applicants for their interest, but only those selected for further consideration will be contacted.

TNO is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities, and people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities, and other equity-seeking groups to apply. TNO is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code. Should you require accommodation at any stage of the recruitment process, please let us know. We thank all applicants for their interest but only those selected for further consideration will be contacted.

Job Types: Full-time, Fixed term contract

Schedule:

Monday to Friday
Weekends as needed

Application question(s):

Do you hold a Bachelor’s or Master’s degree in Social Work?
Are you registered with the Ontario College of Social Workers?
Do you have at least two years of professional experience in social work?
Are you currently employed with, or volunteering at TNO? (Please answer with: Yes - Employed, Yes - Volunteer, No)

Work Location: In person

Expected start date: 2025-02-03

TNO – THE NEIGHBOURHOOD ORGANIZATION

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Mental Health Worker