Company Description

Ideas Change Everything.

We believe this to our core. And we’re proud to play a role in discovering, debating and sharing the best of them.

TED is devoted to curiosity, reason, wonder and the pursuit of knowledge — without an agenda. We welcome all who seek a deeper understanding of the world and connection with others, and we invite everyone to engage with ideas and activate them in your community.

Job Description

These are short-term, temporary contract roles for in-person, onsite support at the TED2025 in Vancouver, BC. Event orientation and onsite work will take place between April 5 - 11, 2025. Successful applicants will be responsible for any travel, accommodation, and meal costs. Event Assistants are generally paid a day rate between $210 - $290/ DAY CDN depending on the role and the number of hours worked.

Event Assistants help the Event Production team produce multiple aspects of the TED2025 experience. We’re looking for people who are comfortable assisting high-profile guests with discretion and tact, actively listening to requests and taking the temperature of a situation before reacting. We want people who are proactive and resourceful, critical thinkers, and act decisively when solving problems and managing competing priorities with minimal oversight.

On-site roles involve walking and standing for long periods and being able to participate in some physical work and heavy lifting of up to 50 lbs.

Potential Responsibilities

Working with the TED team to execute a pre-set program schedule
Accurately interpret and follow floor plans, room layouts, one-sheets and running orders for session setup, paying attention to the smallest details
Wayfinding + assisting attendees with conference programming questions, directions and local city recommendations
Tear down events or spaces, moving, packing and disassembling furniture and decor
Take accurate debrief notes of the event as required, escalate any questions or concerns to the Event Production team
Use mobile devices or tablets to take attendance or track engagement using TED software programs
Interact with high-profile guests and manage stressful or time-sensitive situations with calm discretion
Welcome and support attendees to help them feel oriented, included and comfortable
Represent and exemplify TED’s service ethos - warm, inclusive, welcoming

Qualifications

Previous customer service and/or hospitality experience
Tech-savvy with a functional understanding of laptops, tablets, and cell phones
Previous event production or tourism management experience
Able to work well under little supervision, with excellent time management skills
Strong interpersonal and communication skills
Proactive and resourceful
Critical thinking and problem-solving skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

TED Conferences, LLC

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