INTRODUCTION

Specialty Program Group Canada (SPGC) is a fast-paced insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, and Specialty Claims Canada. Our success as Canada’s largest MGA is based on our innovation, hospitality-level service, and living our values every day. We are a thriving, growing organization, providing stable and fulfilling careers for over 300 people across Canada.

About Specialty Claims Canada:

Specialty Claims Canada “Specialty Claims” is the in-house claims management department of Specialty Programs Group Canada “SPGC”. Specialty Claims prides itself on managing claims on behalf of the Cansure, Beacon and i3 brands. We manage claims for both our Canadian and London based market partners under a delegated authority. It is the intent of Specialty Claims to provide top-level claims service, to respond quickly to inquiries, and to resolve outstanding claims as soon as practicable. Specialty Claims believes that the investment in a Claims management team and the efficiency of scale, combined with the integration of data, knowledge, and training with the underwriting operations will greatly benefit all stakeholders including our broker partners.

We are currently seeking a highly motivated, efficient, experienced individual to join the company as a Junior Claims Examiner. This is a Hybrid position with the expectation of 3 days in office at our Vancouver, BC, Langley, BC, Salmon Arm, BC, or Toronto, ON, office and 2 days work from home each week.

Job description

Analyze and assess coverage of personal lines claims for motorcycle & off-road vehicle losses.
Contact insureds to obtain loss details & comprehensive statements
Obtain, review & analyze estimates from shops
Maintain regular communication with insureds, shops and all other stakeholders in order to bring the claim to a conclusion
Reporting to and making recommendations to Underwriters on complex claims (Domestic and Lloyds of London Underwriters)
Ensuring that company claims protocols and guidelines are adhered to throughout the claims handling process including setting and maintaining loss and expense reserves
Liaise with Underwriters, Brokers and various other stakeholders in a professional and efficient manner

Qualifications

Excellent verbal and written communication skills
Strong investigative and analytical skills including understanding all policy wordings
Effective interpersonal and relationship building skills
Able to work well independently within the overall team environment
Ability to prioritize tasks, meet various deadlines and keep organized

Education

1 - 2+ years of claims handling experience
CIP designation or currently enrolled in the CIP Program
Ability to obtain a Level 2 Agent License

Benefits

By joining SPGC, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:

Dental care
Extended health care
Paid time-off
RRSP match
Vision care

Salary Range

The expected salary range for this position is from $45,000 - 50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Specialty Program Group Canada and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities.

Interested? Apply Today!

Interested applicants are asked to send your cover letter and resume to careers@spgcanada.ca. Please note that only those chosen for an interview will be contacted.

Specialty Claims Canada

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Junior Claims Examiner