Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be responsible for providing exceptional customer service, and ensuring the smooth flow of patient interactions. This role requires proficiency in Tracker, Outlook and familiarity with dental office procedures.

Duties

Greet patients warmly and manage check-in/check-out processes efficiently.
Schedule appointments and maintain the appointment calendar using Tracker.
Answer phone calls promptly, addressing inquiries and directing calls as necessary.
Maintain accurate patient records.
Process patient information, including insurance verification and billing inquiries.
Assist with administrative tasks such as managing correspondence.
Ensure the front desk area is organized and welcoming for patients.
Communicate effectively with dental staff to coordinate patient care and manage schedules.
Stay updated on dental terminology to assist with patient inquiries regarding treatments and procedures.

Qualifications

Previous experience as a Dental Receptionist is a must.
Proficiency in Tracker is an asset.
Strong understanding of dental terminology and front desk operations.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask effectively in a busy environment while maintaining attention to detail.
A positive attitude and willingness to work collaboratively within a team setting.

Join our team and contribute to providing excellent dental care while ensuring an exceptional experience for our patients!

Job Types: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Expected hours: 41.5 per week

Additional pay:

Overtime pay

Benefits:

Company events
Dental care
Extended health care
Life insurance
Tuition reimbursement
Vision care

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Toronto, ON M4P 1E4: reliably commute or plan to relocate before starting work (preferred)

Education:

Secondary School (preferred)

Experience:

Dental receptionist: 3 years (required)

Work Location: In person

Prosthodontic Associates

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Dental Receptionist