Field Coordinator – BC

Mosaic is looking for a dedicated, highly motivated, and highly organized individual to join our Retail Team as a Field Coordinator. The Field Coordinator will be responsibility for managing a team of approx. 75 part-time Brand Ambassadors for our In-retail store demonstrations. This will include grocery & liquor stores.

It is the Coordinator’s responsibility to manage and grow their team, while coaching and mentoring to ensure quality and exceptional in store experiences at our retail establishments.

A Coordinator will be required to conduct store visits during activations to gather information for our clients and build and maintain relationships with Store Managers.

The Coordinator will work closely with our account, asset, training and operations team, and will report to the Regional Manager.

Responsibilities

Manage & schedule approx. 75 Brand Ambassadors in BC (some in remote locations)
Maintain a 95-100% execution compliance rate, and a 100% BA survey compliance rate
Forecast open recruitment needs 6 weeks out – conduct interviews
Assist recruitment team with sourcing for new Brand Ambassadors
Review all program training materials
Approve and correct time keeping reports
Read surveys (reports) submitted by BAs
Achieve 20 % weekly visitations for locations in your area
Maintain cleanliness and organization of back-room supply areas – order supplies as needed
Deliver or ship supplies and liquor sampling kits to new BAs
Regularly send out communication emails to your Brand Ambassadors
Build team relationships – train & coach new hires
Conduct new BA Orientation Training sessions
Address any HR & payroll issues
Attend weekly meetings, being prepared to discuss weekly compliance
Practice and teach best and safe practices in field
Reporting/analysis with all program insights, competitor and Brand Ambassador insights.

Qualifications

Previous experience with managing large teams
Previous experience in working retail, particularly grocery or liquor chains
Ability to manage multiple tasks and changing priorities
Experience with Excel
Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines
Must be available on weekends – days off are Tues & Wed
Must have access to a vehicle
Ability to work independently and as part of a team
Ability to handle a fast-paced work environment with changing priorities and projects
Strong written and verbal communication skills
Liquor and Food Certification is a bonus

About Us

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

Mosaic North America

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Field Coordinator