Currently seeking Full-time & Part Time Foreign Exchange CSRs at the following branch locations :

Markham, Ontario
Downtown Toronto, Ontario

Position Type: Full-time and Part-time availability

Job Description

As an Interchange Financial Client Services Representative (CSR), you will be joining one of Canada’s leading Foreign Currency Exchange companies, and will be part of a team entrusted with the important role of interacting directly with clients to carry out Foreign Exchange transactions and provide advice in order to find the best solution to meet their individual needs.

This opportunity is ideal for a candidate with existing retail foreign exchange experience seeking a more senior role with additional compensation. Compensation for this position would be commensurate with experience.

Responsibilities:

Provide industry-leading customer service to clients in accordance with company standards
Assist clients with inquiries and provide advice on the most suitable services
Process foreign currency transactions for clients by bank draft, wire transfer, and cash
Cross-sell other appropriate Interchange Financial products and services
Balance and reconcile cash float at start & end of the shift
Assist with opening & closing the branch

Qualifications and Skills:

This position is open to candidates with prior retail banking or other foreign exchange experience
A dedicated, professional individual committed to industry-leading customer service standards
Must be friendly, energetic & enthusiastic, with a professional appearance · Must have strong communication skills and be able to thrive in a team environment
Computer literacy is a must
Comfortable with basic numerical calculations
Previous customer service experience an asset
Must be a high school graduate; University or College degree an asset
A background check will be required for this position
The successful candidate must be flexible with scheduling & location including early mornings, days, evenings and weekends Job Type: Full-time

Job Types: Full-time, Part-time

Benefits:

Dental care
Paid time off

Schedule:

8 hour shift
Monday to Friday

Education:

Secondary School (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Interchange Financial Corporation

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Foreign Currency Client Service Representative