About Us:

At Impressive Floors, we are more than just a flooring company - we are a team of passionate individuals dedicated to providing exceptional products and services to our valued customers. With a focus on quality, innovation, and customer satisfaction, we are committed to being a leader in the flooring industry.

Position Overview:

As an Inside Sales Support Specialist, you'll play a crucial role in supporting our sales team and ensuring our customers receive the highest level of service. From assisting with inquiries and orders to providing product recommendations and resolving customer issues, you'll be the go-to resource for all things related to flooring sales.

Responsibilities:

 Conduct market research to identify potential leads and target markets.

 Reach out to prospective customers via phone, email, and other communication channels.

 Present and demonstrate product features to potential clients.

 Negotiate sales terms and close deals to meet sales targets.

 Assist customers with product selection, pricing, and availability.

 Maintain accurate records of sales activities in Salesforce or similar CRM software.

 Maintain up-to-date knowledge of products, pricing, and promotions.

 Address customer concerns and resolve issues to ensure satisfaction.

 Provide administrative support as needed, including maintaining customer records and generating reports.

Impressive Floors

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Inside Sales Specialist