Application Deadline: March 31, 2025

Harbourfront Centre, on Toronto’s waterfront, is an innovative non-profit cultural organization which creates events and activities of excellence for a diverse public that enliven, educate and entertain. Currently, exciting seasonal employment opportunities exist in Harbourfront Centre Camps, one of Toronto’s largest, most diverse and creative day camps!

As such, we are seeking a very organized, attentive and adaptive Attendance Coordinator to assist with general office duties, registrations and Camps attendance procedures.

Position Title: Attendance Coordinator

Department: Education, Camps

Number of Vacancies: 1

Type of Employment: Seasonal contract, from May – September 2025. Training starting in May 2025 (part-time hours) with an increase to a regular work schedule in June. Camps run from June 30 -August 30, 2025.

Hours of Work: Monday to Friday, 35-40 hours per week (training on weekends may be assigned)

Rate of Pay: $19 per hour

Work Location: On-site at our waterfront campus in Toronto

Job Description

The Attendance Coordinator plays a pivotal role in supporting the Registrar, Camps by managing key office operations to ensure the smooth and efficient running of camp activities. Key responsibilities include implementing administrative procedures aligned with camp policies, providing exceptional customer service to guardians and caregivers, and assisting camp staff with necessary resources to enhance camp delivery. This role demands strong organizational abilities, keen attention to detail, and excellent communication skills to effectively engage with both internal teams and external stakeholders.

Duties

Verify and confirm daily attendance, absences, late arrivals, early pick-ups, and travel changes.
Prepare weekly transportation lists including attendance and camper information list for over 20 different camps and 3 travel methods.
Communicate attendance and travel information to the appropriate staff.
Handle general customer service inquiries via in-person, phone and email.
Assist the Registrar with weekly reports and data entry.
Support the Transportation Coordinator with busing administration as required.
Provide technical support for attendance procedures, including troubleshooting and assisting with tablets and laptops.
Process payments and refunds using the registration database and/or a Point of Sales system.
File documents and maintain organized records.
Follow up on customer concerns and incidents.
Support other camp staff with administrative tasks as needed.

Requirements

Currently studying in post-secondary education in a field such as education, the arts, administration, or a related field, or have equivalent experience.
1-2 years of customer service experience.
1-2 years of relevant experience in an office setting or administration.
Previous experience in an education setting, daycare, school or camp.
Exceptional written and verbal communication skills, with the ability to interact confidently with patrons, guardians, caregivers, staff, and volunteers.
Ability to work independently, take ownership of tasks, and manage daily responsibilities effectively.
Punctual, strong organizational skills, efficiently handling email/phone correspondence, prioritizing urgent tasks, balancing time constraints, and staying on track with schedules.
Strong commitment to the safety of campers and staff.
Consistently bring a responsible, positive attitude and enthusiasm to the role.
Experience with CRM systems and/or registration database software such as CampBrain is desirable.
Comfortable using phones and proficient in common computer programs (e.g., MS Word, Excel, email, printers, and laminators).
Standard First Aid and CPR-C certification is an asset.
As a condition of employment, a Vulnerable Sector Check that is satisfactory to Harbourfront Centre will be required of the successful candidate. The cost of this screening is to be covered by the incumbent.
Must be legally eligible to work in Canada. All international applicants must have a valid employment Visa authorizing their ability to work in Canada for the duration of the seasonal contract.
This role is based in Toronto. The candidate must be able to work on site at our lakeside campus.

Our Values

At Harbourfront Centre, our values—Open, Brave, Rigorous, and Kind—reflect our commitment to inclusivity, imaginative risk-taking, excellence, and respect, ensuring enriching experiences for all.

How To

We invite qualified applicants to submit their cover letter and resume through the Harbourfront Centre Camps Recruitment Portal at https://harbourfrontcentre.campbrainstaff.com/ by no later than March 31, 2025. You will be asked to create a profile and proceed to the application selection page.

Harbourfront Centre’s Camps team is dedicated to promoting equity, diversity, and inclusion. We are passionate about supporting participants of all ages and abilities in their growth and development. We encourage all qualified applicants to , regardless of race, ancestry, ethnic origin, place of origin, color, age, sex, gender identity, gender expression, sexual orientation, marital status, family status, creed, citizenship, or disability. We are committed to a barrier-free recruitment process and invite applicants to request accommodation at any stage of the hiring process.

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Attendance Coordinator, Camps 2025