passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience;
Responsible for following proper receiving of Dry side deliveries both DSD and warehouse orders & enforce Company receiving policies and procedures on all incoming shipments;
To oversee the reclamation program;
To ensure the conditions and standards of the department are maintained and properly merchandised on a daily basis;
Create and assist with pick list and filling promotional items, planograms, out of stock scans (hole counts), price audits, cycle counts, allocating of products, price checks, price/label changes, data strip maintenance, and shelf danglers for all departments;

To be responsible for the proper use and operation of the computerized receiving system in accordance with Company policies, procedures and standards;
To assist in maintaining a clean and organized selling floor, backroom and receiving areas at all times;
To maintain the department in the absence of the manager;
To assist in the training and supervision of part time staff;
To ensure work is completed in accordance with safety policies and procedures; and
To perform other duties as assigned;

The Ideal Candidate Would Possess:

Exceptional customer service skills

Minimum of 1-2 years of experience in the retail food industry, specifically Grocery;
Excellent product knowledge and exceptional familiarity with the store layout;
Ability to work independently;
Excellent organizational skills, able to prioritize workload in order to meet deadlines, and able to problem solve effectively;
Working knowledge of computer hardware and / or software applications is essential (i.e. Telxon Pricing System and BDR) required;
Strong knowledge of correct receiving procedures;
Ability to work accurately in a fast paced environment;
Good communication and interpersonal skills; and
Must be flexible to work a variety of hours including, days, evening, nights and week-ends;

How You’ll Succeed:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

Fortinos

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