Inside sales representative and warehouse assistance

Who We Are:

Flow Sales sells and supports products in the plumbing, hot water heating and HVAC industries in the greater Toronto area.

A professional approach to our business operations and customer service ensures expedient and accurate handling of quotations and orders. We know that quality service at the best price will bring a customer back. We rely on repeat business, so we go out of our way to give you reason to come back.

Our personnel are fully trained on the application of our products. We take pride in holding a solid understanding and of the needs of our customers and can provide advice based on experience. In order to serve you better we keep in touch with the pulse of the industry. Our staff have a broad base of industry & technical school training. They are committed to the growth of our industry and are involved in several associations.

Our Mission:

“To respond to the needs of our customers accurately, professionally and in the shortest possible time.

We strive to provide quality products and excellent service to deliver premium value to our customers.”

Daily Tasks:

· Work closely with the sales team to handle customer inquiries on phone and email, track incoming purchase orders and communicate with our vendors for delivery updates and stock status. Process orders in Sage 300 to create packing slips and invoices.

· Assist with the review and monitoring of inventory amounts using the Sage software.

- Help with the warehouse duties when required, working alongside the team to receive goods and assist with preparing goods for shipment.

Team approach: Our sales offices work closely together and are made up of small groups of specialized customer service reps. This approach allows for multiple sales process disciplines to occur.

Key Attributes:

· Excellent communication skills (written and verbal)

· Team player mentality with the ability to collaborate and problem solve

· Strong Office 365 skills (Word, Excel) with Sage 300 Software experience being a bonus

· A strong attention to detail and efficient organization

· Ability to multi-task with ease, enjoying a varied workday

What’s in It for You?

* Competitive salary

* Year end profit sharing

· Extended benefits

· Free parking

· Paid time off

· Great company culture and staff appreciation – we offer monthly team lunches among other perks such as sporting events.

Qualifications (Education, Experience, Training):

Degree/Diploma/Certificate in Sales, Marketing, Communications, Computer Science, Business, or related field (preferred)
Related experience in purchasing and inventory management (preferred)
Experience in the plumbing and heating wholesale industry would be preferable.

Working Conditions:

The successful candidate will be working at our Etobicoke office and warehouse, in a safe environment.

Education:

· Post-Secondary Education

Benefits:

· Extended health care

· Dental care

. paid vacation to start

· Great company culture

Please include your cell number on the resume you submit.

thank you,

Job Type: Full-time

Pay: $60,000.00-$65,000.00 per year

Benefits:

Dental care
Extended health care

Flexible language requirement:

French not required

Schedule:

Monday to Friday

Education:

Secondary School (preferred)

Work Location: In person

Expected start date: 2024-10-14

FLOW SALES LTD.

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Inside Sales and Customer Service - Plumbing Wholesale