First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

We are hiring a Coordinator, Sales Support!
Reporting To: Director, Sales Support
Full-Time/Part- Time: Full-time
Posting Date: August 28, 2024
Closing Date: September 11, 2024
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 6.7
Office Location: Toronto, ON Great location! Steps away from the main public transit station

What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

Eligibility for benefits is dependent on the terms of employment

The Opportunity

The Coordinator is responsible for supporting the sales team and other Residential areas

How you will contribute:

Register new and returning brokers to First National
Assist in maintaining the integrity of our broker database
Work with our national sales team to ensure broker administrative needs are met
Liaise with our Quality Assurance team to make sure reports are reviewed and feedback is provided
Assist brokers with Merlin Online set up
Support other Residential departments when needed
Adheres to policies/procedures to ensure AML requirements are met, when applicable

The experience you need:

Post-secondary education and/or equivalent work experience preferred
Organizational skills to manage several ongoing and competing tasks at one time
Competency in Microsoft Office; capacity to learn new technologies/systems
Strong communication skills (written and oral)
Ability to take initiative and work independently on projects

Working Environment and Physical Demands Analysis:

Office environment
Periods of high volume with tight timelines
Long periods of stationary position/sitting
Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
Long periods of time in viewing a computer screen
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

Competitive Compensation
Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
Hybrid working environment
Extensive training programs to set our employees up for success
Modern office environment conducive to collaboration
Supportive teamwork culture
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year

The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.

#FNLOON

First National Financial

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Coordinator, Sales Support