BACKGROUND:

We are a well-established Brain Health Centre located in North Vancouver. We have an opening for 1 full-time Sales Support position. All training will be provided on the job.

At Elumind, we provide state-of-the-art brain and mental health services to individuals in search of reaching the peak of their brains’ potential. Our philosophy encompasses a variety of integrative approaches to brain health as we believe that healthy software (the mind) can only run on healthy hardware (the nervous system). Our vision is to restore the mind-body connection by making the nervous system whole again through both attending to the body and the mind.

Join our dedicated and exceptional team of professionals on a fun-filled and rewarding journey within one of the fastest-growing mental health companies in Canada! Bring in your skills and become part of an excellent team whose vision is to help people with the utmost integrity and passion in applying the art and science of the brain.

Why should you work for us?

Fully paid-for training and room for growth based on talent and skill
Competitive compensation based on ability and performance and health benefits
We are a socially conscious organization and believe in giving back to the community.
Our philosophy is: At Elumind, we recognize and prioritize clients’ brain as the most important aspect of their vitality and health in everything that they do!
Special events for our teams, including regular staff gathering, get-togethers’ and community events.
On-going training and team meetings to foster collaboration and innovation

What You’ll be Responsible for as the Sales Support:

Provide administration support to the sales team.
Manage appointments' calendar to ensure an efficient operation.
Provides a professional and positive contact for all current and potential clients.
Supports the team in administrative functions required for booking appointments, data storing in related platforms, communicating with clients and etc.
Supports the team in maintaining regular contact and positive relationships with current, past and prospective clients.
Covering Incoming and Outgoing calls and sales leads with a mental health understanding and background
Follow-up with clients
Reporting directly to sales & marketing director
Provide quality control calls and understand and empathize with clients
Perform scripts to ensure consistency.
Develop call lists
Document all calls and results.

Requirements and Qualifications:

A college degree (Psychology is preferred)
One to three years in a similar role supporting Sales and Marketing teams in a Administrative capacity
Strong verbal and written communication skills
Detail oriented with strong organizational skills
Team Player – effective building internal and customer relationships
Ability to multi-task and work independently
Ability to meet and exceed deadlines
Customer service experience, preferably in healthcare
Proficient Computer Skills (MS Office, Excel, and Digital soft wares)
Familiar with CRM platforms
High energy and the ability to thrive in a fast-paced environment
Creativity, initiative, and a team-oriented outlook for problem solving
A talent for finding opportunities for innovation and improvement for the business and the team

OUR COMMITMENT:

At Elumind we believe in human potential and as such we are an equal opportunity employer. We encourage applications from visible minorities including women, newly landed immigrants, aboriginals, seniors, and people with disability. We hire you based on your qualities as a human being with the utmost regard for your passion to help other fellow beings.

All applicants will be subject to a full background check including a criminal record check (given that we work with a vulnerable client population).

Job Type: Full-time

Benefits:

Company events
Extended health care
On-site gym
Wellness program

Flexible language requirement:

French not required

Schedule:

Monday to Friday
Weekends as needed

Ability to commute/relocate:

North Vancouver, BC V7M 3J3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2024-09-14
Expected start date: 2024-10-01

Elumind Centres For Brain Excellence

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Sales Support