Why Crawford?

2024-26471

People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.

At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at www.crawco.ca .

What We Offer

Employee centric benefits including Group RRSP; health, dental, and life insurance; Employee stock purchase plans; Tuition reimbursement and so much more.
Ongoing training and development.
Agile working environment with options for remote, in office or hybrid work arrangements.
Dress for your day policy promoting a relaxed dress code.
Career advancement potential locally, nationally and internationally. We have more than 700 locations in 70 countries.

Position Summary

We are currently recruiting for a Client Success Coordinator to join our team in Ontario, Canada.

The successful candidate will responsible for operational execution of client programs including data governance, process changes, and on-site client support. Facilitating the connection between internal and external operational stakeholders.

Responsibilities

Support Stewardship Review Process
Ensure Compliance with Client Pricing/Procedures
Implement strategic initiatives as directed.
Develop recommendations and Improvements for within department and within the business.
Client Onboarding/Offboarding
Oversee and maintain key data reporting (ie time per file, revenue analysis, volume)
Work with client and operations to clear roadblocks in operational projections

Requirements

Post-secondary diploma or degree, in business administration or an insurance related field
Minimum 2 years experience in sales, customer service, account management, or claims handling
Knowledge of insurance is an asset
Strong Microsoft Excel and Powerpoint skills
Experience with specific client systems and handling instructions is considered an asset
Excellent written and verbal presentation skills
Strong analytical and organizational skills

Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.

Crawford & Company (Canada) Inc.

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