About us

Club Kitchen is Yaletown's newest food hall, housing 13 of Vancouver's top restaurants under one roof. Customers can order from multiple restaurants on one bill, with a single delivery fee and convenient options for delivery, pick-up, or dine-in at Club Kitchen's central Yaletown location.

We are seeking a part-time concierge to join our team, offering 20-24 hours per week, primarily focused on weekends. You will be responsible for welcoming customers, managing food delivery orders, coordinating with kitchens, and troubleshooting issues. Experience with food delivery apps/systems preferred. Must excel in coordination and problem-solving.

Responsibilities:

Greet and assist customers warmly, addressing inquiries and ensuring a positive experience

Manage food delivery orders and liaise with drivers for efficient pickups

Coordinate with kitchen staff to ensure accurate and timely order preparation

Troubleshoot issues related to orders, deliveries, and customer concerns

Optimize food delivery app systems and processes for efficiency

Requirements:

Previous customer-facing experience, restaurant experience is an asset but not required

Familiarity with food delivery apps/systems is advantageous

Excellent communication and organizational skills

Strong problem-solving ability in resolving operational issues

Flexibility to work varied shifts, including holidays

Availability to work weekends is essential

Join Us:

This role offers a chance to showcase coordination and problem-solving skills in an upscale fast-food environment. If you're passionate about delivering exceptional service, apply now to join our team!

Club Kitchen

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