General:

Job description and person specification

Job Title: Underwriting Assistant

Division: Underwriting Operations

Reports To: As per Beazley Org Structure

Key Relationships: Underwriters, Brokers, Underwriting Assistants, UCO, and external clients and suppliers.

Job Summary

To assist the team in maintaining efficient underwriting operations processes and providing

customer service to clients.

Objective of the role

To provide support and assistance to Underwriters by submission triage, reviewing new and renewal business, including quoting, rating, binding, and issuance support
To manage account activities throughout the underwriting process
To provide effective reporting on account portfolio
To establish good internal and external relationships with clients and stakeholders

Key Responsibilities

Underwriting Support

Entering / updating policy information in the policy admin system
Gather information for new business and renewal quoting
Liaise with Broker queries
Prepare quote and rating tools for the Underwriter
Data verification to ensure integrity and accuracy
Produce quote documentation
Photocopying, logging, scanning quotes and declinatures, filing as required
Assist with risk analysis, consistent with underwriting guidelines
Confirm pricing and binding conditions are met
Issue new and renewal quotes, binders, and policies within company guidelines
Handle midterm account management activities
Interact with other teams at Beazley on matters affecting or related to accounts within the portfolio
Attend underwriting training and meetings as appropriate
Produce reports on accounts portfolio
Help maintain team standards through supporting other underwriting assistants in achieving their service/quality levels and targets as required
Prepare, generate and issue policy documents as required
Oversee the process for administering mid-term adjustments as required
Comply with all legal and regulatory requirements to ensure obligations are met
Tax data entry into relevant systems if applicable to product line and region, as required
London based UAs should be prepared to attend to box at Lloyds periodically to support Underwriters
Support the underwriters and team leader as required
Participate in ad-hoc project work periodically

Broker/Client Interaction

Provide professional service to brokers via email, telephone, and face to face
Serve as the first point of contact for customer inquiries during the account life cycle
Maintain and develop key relationships by responding to all client queries in a timely and accurate manner

General

It is important that within all your interactions both internally and externally you adhere Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers.

We also expect Beazley employees to:

Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
Comply with Beazley procedures, policies and regulations including the code of conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification

This role requires someone result focused, self-motivated, flexible and enthusiastic. This role would be ideal for somebody with a professional approach to interact successfully with other clients, building relationships and an ability to negotiate with both internal and external parties.

Skills and Abilities

Fluency in English and other languages based on regional business requirements
Demonstrated ability to build relationships with a wide range of stakeholders
Accurate and numerate
Computer skills – good working knowledge of MS Office
Strong analytical skills with excellent attention to detail
Effective communication skills (written, verbal, active listening)
Ability to manage time, meet deadlines and prioritize
Capable and comfortable with high percentage of daily activities requiring data entry

Knowledge and Experience

Proven administrative experience, preferably within the insurance or financial services sectors
Proven background in accurate, high volume data entry
Underwriting Assistant experience is advantageous

Competencies

§ Achievement drive

§ Analytical thinking

§ Information seeking

§ Customer focus

§ Initiative

§ Collaborative

§ Problem solving

§ Detail oriented

§ Team working

§ Time management

§ Relationship development

§ Effective communication

Aptitude and Disposition

Result/outcome focused, self-motivated, flexible and enthusiastic

Professional approach to interact successfully with managers/colleagues/external suppliers
Values continuous personal and professional development

Who We Are

Beazley is a specialist insurance company with over 30 years’ experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build – to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We employ over 1,500 people globally, hosting a wonderful diversity of cultures, experiences and backgrounds. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability.

Our three core values inspire the way we work and how we treat our people and customers.

Be bold
Strive for better
Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us – our ambitious inclusion & diversity and sustainability targets are testament to this.

We are proud to offer a flexible working environment, where our employees are able to work from the location that they consider most appropriate for the tasks they are undertaking. There will still be a requirement to attend the office based on business need, but our people are empowered to work with their teams to establish a model that works well for the individuals and for stakeholders.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

Beazley RACE - Including, understanding and celebrating People of Colour
Beazley SHE - Successful, High potential, Empowered women in insurance
Beazley Proud - Our global LGBTQ+ community
Beazley Wellbeing - Supporting employees with their mental wellbeing
Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

Internal Pathways (helping you grow into an underwriting role)
iLearn (our own learning & development platform)
LinkedIn Learning
Mentorship program
External qualification sponsorship
Continuing education and tuition reimbursement
Secondment assignments
Beazley SHE - Successful, High potential, Empowered women in insurance
Beazley Proud - Our global LGBTQ+ community

Beazley Management Limited

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