Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Finance, general
Insurance

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

Mandarin
Cantonese

Work setting

Insurance

Responsibilities

Tasks

Conduct quality audits
Develop quality management and quality assurance standards
Conduct research to determine efficiency and effectiveness of managerial policies and programs
Propose improvements to methods, systems and procedures
Plan the re-organization of operations
Supervise staff
Provide customer service
Train staff
Oversee development of communication strategies
Manage knowledge
Offer mentoring
Plan and control budget and expenditures
Direct and advise staff in the development and implementation of service quality assessment strategies

Experience and specialization

Computer and technology knowledge

MS Office

Additional information

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Team player
Time management
Integrity

Benefits

Health benefits

Dental plan
Health care plan
Vision care benefits

Affinity Financial Services Inc.

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